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KEAOS (Software) UPDATES

Ironman1718 said:
@Mike, I’m a dealer and do not have the new update. Do i need to restart my system? Thank you, Michael
Click to expand...
The Dealer rollout is in multiple stages. Your system might be in one of the follow-on groups.
 
J.Green said:
  • Bug Fixes: To improve overall playback performance, bug fixes have been implemented to alleviate issues stemming from HDMI interoperability, audio drops, and trick play (play, pause, fast forward, rewind).
Click to expand...

Any chance for more detailed info on the "HDMI" related bug fixes?. With all the discussions and brainstorming that has been going on, i would be interested in knowing what was found/fixed with regards to HDMI issues.
 
rafaelsmith said:
Any chance for more detailed info on the "HDMI" related bug fixes?. With all the discussions and brainstorming that has been going on, i would be interested in knowing what was found/fixed with regards to HDMI issues.
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I second that. Also want to test it myself and check how DV looks now since the HDR there is basically broken in at least some displays like LG or Denon AVRs
 
MikeKobb said:
Just a friendly reminder to those who may not have seen the "Sneak Preview" thread -- the cover art improvements are actually going to be partly in this new kOS release and partly in the December headend software release.

The kOS side will improve how the player handles scaling cover images for display. The headend side uses a different algorithm for transforming the master images to prepare them to for download to Strato V. Depending upon where you fall in the roll-out cycle, you may notice an initial improvement followed by further improvement in December, or you might see the combined improvements in a single step.

For example, @Techthusiasm, as a dealer, is in the earliest update group, so he will see the kOS piece first followed by the headend piece in December.

Additionally, just to set expectations: library covers will look better immediately after the player updates. Store covers need to be re-downloaded, and so if you rush to the player to look at it right after it updates, you might briefly notice no improvement on covers for unowned content.

Finally, regarding Scripts in the Browser Interface, that's visible on dealer systems to facilitate creating demo scripts for showrooms. It's still available via the direct URL for customer systems.
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This is great but will there be any tags to tell us what movie ir in which format , 4K,HDR etc? Like it used to be.
 
Just curious, i have 2 Strato V’s, one in stand alone mode and the other attached to my terra. The one that is stand alone has updated but the one connected to my terra has not. Any thoughts why?
 
J.Green said:
The Dealer rollout is in multiple stages. Your system might be in one of the follow-on groups.
Click to expand...

We need a early/priority update group for KscapeOwners! Get feedback from forum members since this group is interested in new releases.

I'm still waiting for my systems to be updated but curious about the movie wall improvements.
 
Completely Lawless said:
We need a early/priority update group for KscapeOwners! Get feedback from forum members since this group is interested in new releases.

I'm still waiting for my systems to be updated but curious about the movie wall improvements.
Click to expand...
I second this. Mike reported my DV findings to the team and I’d be willing to test out if the fw update fixes the DV issues I was seeing.
 
If my recollection is correct, there are 3 or 4 customer groups that follow a couple early groups (beta, dealer, etc.). For a typical launch, each group takes about a week (maybe a little less) with the entire rollout taking around a month.

Andy
 
andy said:
If my recollection is correct, there are 3 or 4 customer groups that follow a couple early groups (beta, dealer, etc.). For a typical launch, each group takes about a week (maybe a little less) with the entire rollout taking around a month.

Andy
Click to expand...
Thanks for the info.

So still some time before everyone gets it.
 
good question... both are under woodlands home theater

Edit...i stand corrected, they are both under the same company name but one is classified as demo and the other as customer. Thank you for making me look.
 
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Has anyone that’s not a dealer received the update? I realize it goes in batches but why do I have this feeling that the HDMI drop out issues aren’t resolved in the new software and that’s why it hasn’t rolled out to the majority of owners?
 
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