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KEAOS (Software) UPDATES

Transepoch said:
I'm not sure how Control4 related it is, but Monday morning (looks to be when my number came up) the network got hosed over royal (or at least it seemed that way - only really tried pinging the premiere servers, since the disc vaults were screaming murder.) Power cycling the network devices did nothing, but I managed to go in and update the network settings on the servers to add an outside DNS server, and that appears to have gotten them to behave after they rebooted - before that they'd alternate between responding or not to ping.

SR260 has been stuck in hourglass mode since last night (Tuesday,) but the app works okay (aside from being touch-only,) so maybe there's lingering affect - haven't rebooted the controller yet.
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J.Green said:
Control4 uses a protocol called "SDDP" to autodetect supported equipment on your network. When Strato V was first released, it advertised itself on SDDP as a Strato C in order to allow existing Control4 systems to discover, connect to, and control the device since a Strato V specific C4 driver did not yet exist.

As of kOS 10.20.0, Strato V now correctly advertises itself on SDDP as a Strato V and thus, the Strato C driver stops working.

The fix is to replace the old Strato C driver with the new Strato V driver (which is can be downloaded from our Support website at https://support.kaleidescape.com/support/article/Control4-Control-System-Guide. The driver is still working its way through Control4's certification process so it is not yet available directly from Control4 but hopefully will be soon.

The new driver also adds support for reporting when you are playing DV vs HDR10 which was not supported with the old drivers and has been updated to check for and use the latest supported version of the control protocol (which the old driver also didn't do).
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Update: The new Control4 driver for the Strato V from the Kaleidescape website restored Control4 functionality. Apparently, Control4 mistakenly finds a Strato V driver, which in fact, is the C driver. Therefore, as @J.Green indicates, the new kOS Strato V update requires the new driver from the K-Scape website, which is not yet available from Control4.
 
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I'm only running a C, so it should be perfectly happy on the existing driver. Was also odd that it seemed to throw a kerfuffle on the premiere system (not that pinging the Terra was any more reliable) despite there not being an update on that side, but figured maybe there was some quirky little thing in the Costar protocol that got borked.
 
Anyone else getting audio dropouts with the new update on a Strato V? I just got the update last week (Thursday?) and about 1 minute after the initial HDMI handshake with the processor, the audio goes offline and then reconnects. The first one is repeatable, then other dropouts occur randomly. Doesn’t happen with other sources. The update also broke my Home Assistant automation of the K-scape, consistent with the folks using Control 4.
 
MikeKobb said:
Just a friendly reminder to those who may not have seen the "Sneak Preview" thread -- the cover art improvements are actually going to be partly in this new kOS release and partly in the December headend software release.

The kOS side will improve how the player handles scaling cover images for display. The headend side uses a different algorithm for transforming the master images to prepare them to for download to Strato V.
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The headend tools to further improve our cover art image quality have completed qualification and have been deployed to our production headend. Strato V owners should see additional cover art image improvement rolling out this week as the images are reprocessed and pushed out in media guide updates.
 
I'm sure the answer is "it depends".... More has happened recently in support of the launch of their new Strato V. My guess in any "normal" year (whatever that is), likely 2-3 updates.....
 
J.Green said:
The headend tools to further improve our cover art image quality have completed qualification and have been deployed to our production headend. Strato V owners should see additional cover art image improvement rolling out this week as the images are reprocessed and pushed out in media guide updates.
Click to expand...

As a Strato V owner, should I have seen another update since this post in mid January? My last update was December 11th.
 
Chief said:
As a Strato V owner, should I have seen another update since this post in mid January? My last update was December 11th.
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The tools rollout cited in the quote you posted was for our headend and was not a kOS update. If your Strato V is running 10.20.0-25572 then you have the latest released version of kOS.
 
J.Green said:
The tools rollout cited in the quote you posted was for our headend and was not a kOS update. If your Strato V is running 10.20.0-25572 then you have the latest released version of kOS.
Click to expand...

That's the one I'm running. Thanks for the clarification.
 
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