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Movie Updates

DmitryB said:
So "The Heat" (Sandra Bullock and Melissa McCarthy) was just updated. I noticed the download says "Theatrical Version," but the cover says Unrated. Any idea which this is?
Click to expand...
Hi Dmitry,

This package is supposed to contain both the Unrated and Theatrical versions. It looks like there was a bit of a glitch with the update and only the Theatrical was released into production. The Unrated should be ready shortly. I think you will see the movie show up again in My Updates when that happens. I'll also try to keep an eye on it and let you know when it is ready. Sorry for the confusion!
 
MikeKobb said:
Hi Dmitry,

This package is supposed to contain both the Unrated and Theatrical versions. It looks like there was a bit of a glitch with the update and only the Theatrical was released into production. The Unrated should be ready shortly. I think you will see the movie show up again in My Updates when that happens. I'll also try to keep an eye on it and let you know when it is ready. Sorry for the confusion!
Click to expand...
Super, thanks!
 
J.Green said:
Apologies for the download/update issues.

A large batch of updates were queued for transfer to our content delivery network (CDN) but there was a bottleneck (since eliminated) in the transfer process that resulted in a large backlog. Our publishing tools are being updated to ensure that content will only show on the store once it's fully available on the CDN.
Click to expand...
FYI I've seen this as a continuing issue the last couple of weeks. Currently unable to download Prometheus Extras. If I keep trying it should work in a day or two, but figured I'd let you know if this issue is supposed to be fixed.
 
Sisu (2022) HDR updated with audio and video improvements, and added extras.

www.kaleidescape.com

Sisu

When raiding Nazis steal his gold, a grizzled Finnish veteran exacts lethal revenge on the invaders. Action, Thriller. Directed by Jalmari Helander. Starring Jorma Tommila, Aksel Hennie, Jack Doolan, and Mimosa Willamo. Purchase and download today in 4K Dolby Vision with Dolby Atmos audio.
www.kaleidescape.com www.kaleidescape.com
 
LoveCinema said:
FYI I've seen this as a continuing issue the last couple of weeks. Currently unable to download Prometheus Extras. If I keep trying it should work in a day or two, but figured I'd let you know if this issue is supposed to be fixed.
Click to expand...
I'll pass that along to the headend team.
 
gadgetman said:
Sisu (2022) HDR updated with audio and video improvements, and added extras.

www.kaleidescape.com

Sisu

When raiding Nazis steal his gold, a grizzled Finnish veteran exacts lethal revenge on the invaders. Action, Thriller. Directed by Jalmari Helander. Starring Jorma Tommila, Aksel Hennie, Jack Doolan, and Mimosa Willamo. Purchase and download today in 4K Dolby Vision with Dolby Atmos audio.
www.kaleidescape.com www.kaleidescape.com
Click to expand...
HD updated to Dolby TrueHD Atmos from Dolby TrueHD 5.1
 
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