Movie Updates

[Broncowrangler]

There should be full transparency regarding any updates. Let the customer be aware about the potential additions/ pitfalls associated with the supposed upgrade.

Any else can be construed as shady. I would be absolutely devastated if my copy of Gravity lost the ability to support atmos due to an inadvertent upgrade/downgrade.

I like the suggestion earlier wherein the poster was alluding to future purchases being made to adhere to latest licensing requirements. Don’t penalize early adopters.

 

[LoveCinema]

I like the suggestion earlier wherein the poster was alluding to future purchases being made to adhere to latest licensing requirements. Don’t penalize early adopters.

By its nature, K is the only digital store that can facilitate this behavior. Apple simply updates their servers and the deed is done. With K you have the opportunity to retain your current download and avoid the update (at least for a while).

On that note, K owners should absolutely research every update before downloading. While this may not have always been necessary, with the introduction of the Strato V in July 2024 and the subsequent HD Compatibility effort, evaluating updates has become essential. I currently have 6 titles in Movie Updates and another 162 in HD Compatibility that represent "downgrades" from my currently downloaded version. Yup, nearly 170 digital downgrades pending. Although I expect the vast majority to be addressed in time, I do expect some to become permanent.

Further, we are approaching the two year anniversary of the HD Compatibility effort and K is still wrapping up primary titles before moving to alternate cuts and extras.

 

[MarvinTheAndroid]

All digital stores, including K, have it written into their terms that digital products can be updated, changed, or even removed entirely. This is agreed to by all parties as part of using the system. It is the nature of digital. Having said that, these are the same mechanisms that allow for updated video and audio, the addition of extras, etc. The vast majority of the time "updates" are positive and benefit the consumer. Unfortunately, on rare occasions, you get The French Connection.

Not wishing to derail this thread but if those terms exist for the UK store then they are unenforceable for a number of reasons. Of course this doesn't apply when buying from the US store from within the UK.

In any case normal service can now be resumed!

 

[thrillcat]

Just a few random thoughts and observations on this topic.

• The whole "Atmos on UHD, 5.1/7.1 on HD" has been around since the first UHD discs were shipping.
• Looking at The Sound of Music on other formats, Kaleidescape now matches their delivery.
• If you purchased The Sound of Music in HD before the 4K upgrade (some titles allow you to separately purchase lower resolution versions but not TSoM), you purchased it with a non-Atmos audio track. That was added with the 4K upgrade.
• As has been mentioned, all digital stores have the right to alter/remove content after purchase, Kaleidescape is probably the best case scenario for users because of the download model.

 

[LoveCinema]

Random note, but this "calling out" of The Sound of Music's audio track update tipped me off to the available commentary tracks on the HD version.

 

[Broncowrangler]

By its nature, K is the only digital store that can facilitate this behavior. Apple simply updates their servers and the deed is done. With K you have the opportunity to retain your current download and avoid the update (at least for a while).

On that note, K owners should absolutely research every update before downloading. While this may not have always been necessary, with the introduction of the Strato V in July 2024 and the subsequent HD Compatibility effort, evaluating updates has become essential. I currently have 6 titles in Movie Updates and another 162 in HD Compatibility that represent "downgrades" from my currently downloaded version. Yup, nearly 170 digital downgrades pending. Although I expect the vast majority to be addressed in time, I do expect some to become permanent.

Further, we are approaching the two year anniversary of the HD Compatibility effort and K is still wrapping up primary titles before moving to alternate cuts and extras.

Most of the consumers upgrade in good faith. Or at least that was the case with me previously, before these “upgrades” started getting highlighted out here. Of course going forward customers will (and should) become more circumspect about upgrading their existing purchases.

 

[erixon1138]

13 Assassins (2010)

• Added extras (In HD as separate Download)
• Audio and video improvements

13 Assassins

A band of fearless samurai set out on a suicide mission to slay a sadistic lord before he seizes control of the country. Action, Adventure, History, Epic. Directed by Takashi Miike. Starring Kôji Yakusho, Takayuki Yamada, Yusuke Iseya, and Ikki Sawamura. Purchase and download today in HD.

www.kaleidescape.com

Abraham Lincoln: Vampire Hunter (2012)

• Audio and video improvements

Abraham Lincoln: Vampire Hunter

A student of the law makes it his mission to destroy the undead after losing his mother to a villainous vampire. Action, Fantasy, Horror. Directed by Timur Bekmambetov. Starring Benjamin Walker, Dominic Cooper, Anthony Mackie, and Mary Elizabeth Winstead. Purchase and download today in HD.

www.kaleidescape.com

Blended (2014)

• Added extras (In HD as separate Download)
• Audio and video improvements

Blended

After a bad blind date, two single parents warm up to one another when their families are forced together on an African vacation. Comedy. Directed by Frank Coraci. Starring Adam Sandler, Drew Barrymore, Kevin Nealon, and Terry Crews. Purchase and download today in HD.

www.kaleidescape.com

Blue Jasmine (2013)

• Added extras (In HD as separate Download)
• Audio and video improvements

Blue Jasmine

A despondent New York socialite tries to put the pieces of her life back together when she moves in with her sister in San Francisco. Drama, Comedy. Directed by Woody Allen. Starring Cate Blanchett, Alec Baldwin, Louis C.K., and Bobby Cannavale. Purchase and download today in HD.

www.kaleidescape.com

Chicago (2002)

• Audio and video improvements

Chicago

A pair of vaudeville murderesses vie for tabloid fame as a hotshot lawyer pleads their cases. Musical, Crime, Drama. Directed by Rob Marshall. Starring Catherine Zeta-Jones, Renée Zellweger, Richard Gere, and Queen Latifah. Purchase and download today in HD.

www.kaleidescape.com

The Da Vinci Code (2006)

• Player compatibility improvements

The Da Vinci Code

A murder at the Louvre draws an American professor and a French cryptologist into an ancient mystery guarded by a secret society. Mystery, Thriller, Drama. Directed by Ron Howard. Starring Tom Hanks, Audrey Tautou, Ian McKellen, and Alfred Molina. Purchase and download today in HD.

www.kaleidescape.com

Jersey Boys (2014)

• Added extras (In HD as separate Download)
• Audio and video improvements

Jersey Boys

Four boys from New Jersey stay true to their roots while rising to the top as a vocal group in the 1960s. Drama, Music, Biography. Directed by Clint Eastwood. Starring John Lloyd Young, Erich Bergen, Michael Lomenda, and Christopher Walken. Purchase and download today in HD.

www.kaleidescape.com

Man on Fire (2004)

• Audio and video improvements

Man on Fire

A former counter-terrorism expert goes on the warpath when the young girl he's been hired to protect is kidnapped. Action, Thriller, Drama. Directed by Tony Scott. Starring Denzel Washington, Dakota Fanning, Christopher Walken, and Giancarlo Giannini. Purchase and download today in HD.

www.kaleidescape.com

Sex Tape (2014)

• Added extras (In HD as separate Download)
• Audio and video improvements

Sex Tape

A couple scrambles to round up all the iPads they've gifted before the video of their sex marathon goes public. Comedy. Directed by Jake Kasdan. Starring Cameron Diaz, Jason Segel, Rob Corddry, and Ellie Kemper. Purchase and download today in HD.

www.kaleidescape.com

The Time Traveler's Wife (2009)

• Added extras (In HD as separate Download)
• Audio and video improvements

The Time Traveler's Wife

A librarian's involuntary trips through time cause problems in his relationship with an aspiring artist. Drama, Romance. Directed by Robert Schwentke. Starring Eric Bana, Rachel McAdams, Arliss Howard, and Ron Livingston. Purchase and download today in HD.

www.kaleidescape.com

True Grit (2010)

• Audio and video improvements

True Grit

To bring the outlaw who killed her father to justice, a headstrong girl scours Choctaw territory with a notorious U.S. Marshal. Western, Drama. Starring Jeff Bridges, Hailee Steinfeld, Matt Damon, and Josh Brolin. Purchase and download today in HD.

www.kaleidescape.com

 

[ironcross]

Master and Commander: The Far Side of the World (2003) from Twentieth Century in HD downgraded to DTS-HD Master 5.1 from Dolby TrueHD Atmos

Master and Commander: The Far Side of the World

A 19th-century British naval officer doggedly pursues the French Man o' War that nearly sank his ship. Action, Adventure, Drama, War. Directed by Peter Weir. Starring Russell Crowe, Paul Bettany, Billy Boyd, and James D'Arcy. Purchase and download today in 4K Dolby Vision with Dolby Atmos audio.

www.kaleidescape.com

 

[KDeering]

Weird. I’m not seeing the update for Man on Fire for some reason.

 

[Redraven]

As a V owner, I don't have the option of simply not updating. This was the case when Jurassic Park series was switched from DTS-X to Atmos. In an ideal world, It would be nice if Kscape would allow owners to have access to both versions. At minimal, I feel that Kscape should give owners a min of 14 days notice so that they can explore options such as downloading versions before they're automatically changed in the servers.

 

[Furnace Inferno]

As a V owner, I don't have the option of simply not updating. This was the case when Jurassic Park series was switched from DTS-X to Atmos. In an ideal world, It would be nice if Kscape would allow owners to have access to both versions. At minimal, I feel that Kscape should give owners a min of 14 days notice so that they can explore options such as downloading versions before they're automatically changed in the servers.

Jurassic Park never had DTSX on the 4K releases and only the World ones in HD did. Universal suck for that on 4K releases from a certain time period on KScape. Apollo 13, Lone Survivor, Gladiator, Oblivion, no DTSX for us, only disc, plus some without Atmos from the same period. Jurassic Park only got updated from DTS 7.1 because of the new Atmos disc releases!

 

[cardsdoc]

Jurassic Park never had DTSX on the 4K releases and only the World ones in HD did. Universal suck for that on 4K releases from a certain time period on KScape. Apollo 13, Lone Survivor, Gladiator, Oblivion, no DTSX for us, only disc, plus some without Atmos from the same period. Jurassic Park only got updated from DTS 7.1 because of the new Atmos disc releases!

Yeah I've noticed the lack of DTS:X on some 4K titles. There are also some where the HD version has DTS:X but the 4K version is regular DTS or sometimes Atmos. I don't understand these finicky license agreements. Is someone really benefiting from these restrictions? I wish K could push more for unique agreements that allow for more flexibility since K itself is a unique platform. I don't understand the any of the behind the scenes negations/contracts though.

 

[Furnace Inferno]

Yeah I've noticed the lack of DTS:X on some 4K titles. There are also some where the HD version has DTS:X but the 4K version is regular DTS or sometimes Atmos. I don't understand these finicky license agreements. Is someone really benefiting from these restrictions? I wish K could push more for unique agreements that allow for more flexibility since K itself is a unique platform. I don't understand the any of the behind the scenes negations/contracts though.

I think Universal are the main culprit and it’s because the digital and disc departments are separate so I assume the digital mezzanine files only bothered to do lossy DD+ Atmos in the early days and for whatever reasons the studios won’t make any concessions for KScape to get the better disc audio. Thankfully Universal have changed course since about 2022 and now we get the good stuff but I’d really like for them to go back and add DTSX and Atmos to the titles missing it of which there are many!

 

[Redraven]

Jurassic Park never had DTSX on the 4K releases and only the World ones in HD did. Universal suck for that on 4K releases from a certain time period on KScape. Apollo 13, Lone Survivor, Gladiator, Oblivion, no DTSX for us, only disc, plus some without Atmos from the same period. Jurassic Park only got updated from DTS 7.1 because of the new Atmos disc releases!

I stand corrected. However, as an owner of a title, I still believe that I should have a choice in the upgrade. As some have mentioned; what appears to be an upgrade often comes at the cost of a removal of something such as audio commentary.

 

[LoveCinema]

I stand corrected. However, as an owner of a title, I still believe that I should have a choice in the upgrade.

You absolutely have a choice. An upgrade is never automatic and requires you to manually select to take the upgrade. You can compare the upgrade/store listing to what you have on your device and decide whether or not you want it. You can ignore them as long as you want, though if you ever delete the title, move servers, etc. you'll have to redownload and will get the new version at that time.

 

[cardsdoc]

You absolutely have a choice. An upgrade is never automatic and requires you to manually select to take the upgrade. You can compare the upgrade/store listing to what you have on your device and decide whether or not you want it. You can ignore them as long as you want, though if you ever delete the title, move servers, etc. you'll have to redownload and will get the new version at that time.

I think many new K users now are using stand alone units so don't have much downloaded or those with servers may only have enough server space for a portion of their collection. So for those people not much choice.

 

[gadgetman]

Marvel's The Avengers (2012) HDR updated with audio and video improvements, and added extras.

Marvel's Avengers: Age of Ultron (2015) HDR updated with audio and video improvements.

Avengers: Infinity War (2018) HDR updated with audio and video improvements, and added extras.

Marvel's The Avengers

Nick Fury recruits the ultimate team of superheroes to protect Earth from Loki and an army of alien invaders. Directed by Joss Whedon. Starring Robert Downey Jr., Chris Evans, Mark Ruffalo, and Chris Hemsworth. Purchase and download today in 4K Dolby Vision with Dolby Atmos audio.

www.kaleidescape.com

Marvel's Avengers: Age of Ultron

The Avengers swell their ranks in an attempt to prevent an AI peacekeeping prototype from wiping out mankind. Directed by Joss Whedon. Starring Robert Downey Jr., Chris Evans, Jeremy Renner, and James Spader. Purchase and download today in 4K Dolby Vision with Dolby Atmos audio.

www.kaleidescape.com

Avengers: Infinity War

The Avengers and their allies make a stand against a mad Titan who has invaded Earth seeking six powerful Infinity Stones. Starring Robert Downey Jr., Chris Hemsworth, Chris Evans, and Josh Brolin. Purchase and download today in 4K Dolby Vision with Dolby Atmos audio.

www.kaleidescape.com

 

[Broncowrangler]

Yeah you’re out of luck if you have deleted that title on a standalone unit and want to redownload, at a later stage. You are stuck with the updated/latest version, you cannot force a previous version. Unless I’m missing something.

 

[LoveCinema]

Yeah you’re out of luck if you have deleted that title on a standalone unit and want to redownload, at a later stage. You are stuck with the updated/latest version, you cannot force a previous version. Unless I’m missing something.

Correct. Unfortunately this is the nature of digital. 90%+ of the time we benefit from improvements but it is a double-edged sword. Having said that, K is unique in offering a way to mitigate this with full-size/quality downloads. If you are sufficiently concerned about this issue then there are products available to address it. The cheapest option on the rare occasion this happens is to buy the disc.

 

[ericourt]

Is anyone getting a failed download for The Da Vinci Code (extras)?