Are you getting any fault messages on the front display?
My first step would be to get in the lower tray and check all of the connectors and look for any other obvious defects.
There are about 5 connectors at the front side behind the front face that you can see without removing the upper tray. Check those first
Otherwise, you might want to call tech support and ask if they have any experience with this issue.
My first step would be to get in the lower tray and check all of the connectors and look for any other obvious defects.
There are about 5 connectors at the front side behind the front face that you can see without removing the upper tray. Check those first
Otherwise, you might want to call tech support and ask if they have any experience with this issue.