• Thanks for visiting the Kaleidescape Owners' Forum

    This forum is for the community of Kaleidescape owners, and others interested in learning about the system, equipment, services, and the company itself.

    It is run by a group of enthusiastic Kaleidescape owners and dealers purely as a service to this community.

    This board is not affiliated in any way with Kaleidescape, Inc.
    For official technical support, product information, or customer service, please visit www.kaleidescape.com

    You can dismiss this box forever by clicking the "X" in the upper right corner of this message.
  • You are currently in "Guest" mode and not logged in with a registered account.

    The forum is free to use and most of the forum can be used by guests who are not registered....

    ... but we strongly encourage you to register for a full account. There is no cost to register for a full account.

    Benefits of registering for a full account:

    • Participate in the discussions! You must have a registered account to make posts on the forums. You will be able to start your own thread on a topic or question, or you can reply to other threads/discussions.
    • Use the "Conversation" feature (known as "private messaging" on other forums) to communicate directly with any of the other users here.
    • Access the Files area. The "resources" area of the forum contains many "Favorite Scene" and Script files that can dramatically increase the enjoyment of your Kaleidescape system. Go directly to great scenes in your favorite movies, created by other owners, and add automation to playback of your system with Scripts.
    • You won't see this annoying notice at the top of every screen!😊

    It's easy and free to register for the forum. Just click the "Register" button in the upper right corner of this page, and follow the instructions there.

    This box goes away for registered users.

KEAOS (Software) UPDATES

K updated this morning.

Do we still have to download Cinematic HDR10 if we want 444? (If movie actually supports it) or can we now download Cinematic DV?
 
Last edited:
K updated this morning.

Do we still have to download Cinematic HDR10 if we want 444? (If movie actually supports it) or can we now download Cinematic DV?
Not sure I follow. KOS update and chroma questions are unrelated things. Max chroma for Cinematic DV is 422 but does have a bit depth equivalent to 11.5bits. Some Cinematic HDR10 will be 444, 10bit if present in the source file. What looks better will likely depend on preference and gear being used.
 
Not sure I follow. KOS update and chroma questions are unrelated things. Max chroma for Cinematic DV is 422 but does have a bit depth equivalent to 11.5bits. Some Cinematic HDR10 will be 444, 10bit if present in the source file. What looks better will likely depend on preference and gear being used.
I think he’s referring to the bug where player conversions from DV to HDR10 are reportedly too bright? There’s supposed to be a firmware patch coming for that.
 
Mine just updated as well. Really hoping this resolves my Strato V’s random audio drops. Happened twice last night while watching The Batman. I have already worked with Kscape support to troubleshoot potential HDMI or display issues.

Good luck, I hope you solve it. I had that problem on my Strato E , Terra combo for a bit.

I had a cheap Netgear Gigabit Ethernet switch in my rack. I replaced it with an enterprise grade Cisco switch and the problem went away. The thought was that cheap switches like that often do not have deep enough buffers to handle microbursts of traffic. When an interface’s buffers are overrun, packets will get dropped. TCP does the best it can to recover through retransmissions, but by then with video it’s too late.

Also, around the same time they pushed an update (I think the one before this) that was supposed to help with dropped audio.

I upgraded to a Strato K in my theater, and no issues at all. It’s K —> Anthem AVM90 —> MadVR Envy Core —> JVC NZ800, although I just got the JVC this week. It was an Epson LS12000 previously. The E I moved to our living room and it’s E —> LG sound bar —> LG C1 OLED via E-ARC and it seems to be working OK. To be fair, in the living room I just have a cheap Netgear switch too.
 
Mine just updated as well. Really hoping this resolves my Strato V’s random audio drops. Happened twice last night while watching The Batman. I have already worked with Kscape support to troubleshoot potential HDMI or display issues.
Have you tried limiting the output to 10 bit per channel (i.e. 30bit in total)? Seems to have solved the problem here...
 
Standard rollout is at least four weeks and there was a pause for a week for the 4th. All is well, more coming next week. (No, I don’t have it either.)
 
Back
Top