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Strato C Blackouts

I've had success in several client systems by adding this Ethereal HDM-AI02, but not sure if it will solve your problems. Unfortunately the only way to know for sure with any of these devices is to try it. I'm sure your dealer has access to these as well. The link has a lot of info, and some discussion videos, so you can decide if it's worth a try.

metrahometheater.com

HDM-AIO2

While no device can fix every problem, this one tool fixes most of the common HDMI® problems instantly! Providing a quick, easy and efficient solution, this is the only product on the market designed to repair the majority of HDMI® issues that
metrahometheater.com metrahometheater.com

Jim
 
I have an extremely complicated video chain (nothing I would ever sell to a client) and the AIO solved my problems. I'm actually having to use the relay controlled Hot Plug Swap terminals as well.

Kevin D.
 
cinelife said:
I've had success in several client systems by adding this Ethereal HDM-AI02, but not sure if it will solve your problems. Unfortunately the only way to know for sure with any of these devices is to try it. I'm sure your dealer has access to these as well. The link has a lot of info, and some discussion videos, so you can decide if it's worth a try.

metrahometheater.com

HDM-AIO2

While no device can fix every problem, this one tool fixes most of the common HDMI® problems instantly! Providing a quick, easy and efficient solution, this is the only product on the market designed to repair the majority of HDMI® issues that
metrahometheater.com metrahometheater.com

Jim
Click to expand...
Very interesting, Jim. If the AVProEdge splitter doesn't get me going, I'll have to consider this. I'll be learning about it regardless, as it does look like an interesting tool!
 
Hopefully a final update here:

The AVProEdge splitter ((AC-DA12-AUHD-GEN2) was installed on Saturday, and after initial 1 hour of testing with clips that usually trigger problems, with 4 movies seen since then, there hasn't been a single audio or video dropout. Hopefully I'm not 'jinxing' it by saying this, but it seems like things are good now.

I still have no idea why the Strato C and Arcam AV41 (at least my units, in my theater) wouldn't work well together, but this work-around is viable, and easy enough to implement.
 
DLCPhoto said:
Hopefully a final update here:

The AVProEdge splitter ((AC-DA12-AUHD-GEN2) was installed on Saturday, and after initial 1 hour of testing with clips that usually trigger problems, with 4 movies seen since then, there hasn't been a single audio or video dropout. Hopefully I'm not 'jinxing' it by saying this, but it seems like things are good now.

I still have no idea why the Strato C and Arcam AV41 (at least my units, in my theater) wouldn't work well together, but this work-around is viable, and easy enough to implement.
Click to expand...
Where are you inserting the splitter and are you using both HDMI outputs? Glad you have fixed the issue!
 
SJHT said:
Where are you inserting the splitter and are you using both HDMI outputs? Glad you have fixed the issue!
Click to expand...
Thanks.

I'm using the KScape provided Pixelgen HDMI cable from the Strato C to the single Input on the Splitter, and then a Monoprice UHS Certified 48gbps, 6ft cable, from the HDMI 1 Output on the Splitter to the Arcam input.

So I'm not using the "Splitter" functionality of the AVProEdge device, since it's one in and one out. But it seems that it fixes the problem by acting as a "mediator" of sorts between the two devices. Each devices communicates with the splitter, and not directly with each other.

This might not be the most technically correct interpretation of what is actually going on, but I find it useful to think about it this way.
 
What is likely happening is that the HDMI signal is being "reorganized" ... or maybe jumbled is a better word. Basically, all the elements of the HDMI sequence are arriving at your Arcam input in a slightly different order. All the information is still there, but something with the change in the order is enough to make the connection more agreeable, removing the issue you were previously seeing. Not a perfect solution, but I'm glad to hear it's working (y)

Andy
 
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