• Thanks for visiting the Kaleidescape Owners' Forum

    This forum is for the community of Kaleidescape owners, and others interested in learning about the system, equipment, services, and the company itself.

    It is run by a group of enthusiastic Kaleidescape owners and dealers purely as a service to this community.

    This board is not affiliated in any way with Kaleidescape, Inc.
    For official technical support, product information, or customer service, please visit www.kaleidescape.com

  • You are currently in "Guest" mode and not logged in with a registered account.

    The forum is free to use and most of the forum can be used by guests who are not registered....

    ... but we strongly encourage you to register for a full account. There is no cost to register for a full account.

    Benefits of registering for a full account:

    • Participate in the discussions! You must have a registered account to make posts on the forums. You will be able to start your own thread on a topic or question, or you can reply to other threads/discussions.
    • Use the "Conversation" feature (known as "private messaging" on other forums) to communicate directly with any of the other users here.
    • Access the Files area. The "resources" area of the forum contains many "Favorite Scene" and Script files that can dramatically increase the enjoyment of your Kaleidescape system. Go directly to great scenes in your favorite movies, created by other owners, and add automation to playback of your system with Scripts.
    • You won't see this annoying notice at the top of every screen!😊

    It's easy and free to register for the forum. Just click the "Register" button in the upper right corner of this page, and follow the instructions there.

DIY fixing issues with hardware and D2D

I'll do some research when I get back in a few days, in the meantime perhaps another member has the answer.

Jim
 
I thought it might be something I have so I googled it, not what I have upstairs (I really need a clear out LOL). Found this though, maybe I missed what you're asking for (tad tired) so apologies if I got this wrong:

for Kaleidescape/Cinema One 2nd Gen Server for UBS-003 USB003 BD Optical DVD Player Blu-ray CD Player Laser Lens Optical Pick-up : Amazon.ca: Electronics

for Kaleidescape/Cinema One 2nd Gen Server for UBS-003 USB003 BD Optical DVD Player Blu-ray CD Player Laser Lens Optical Pick-up : Amazon.ca: Electronics
www.amazon.ca
 
cinelife said:
There is a small pinhole on the rear of the player. Use a paperclip/pin inserted for a few seconds while the player is powered On.

From K:

With the exception of the Kaleidescape 1U Server, all in-production products sold by Kaleidescape have a pinhole reset button located on the rear panel. To activate the reset button, insert a paperclip in the pinhole, and then press and hold. The indicator on the right side of the network connector starts blinking. Release the reset button. The player then restarts with the factory default DHCP setting and removes a static IP configuration. If a static IP address was set for use with a control system, the control system may lose communication with the player. Images showing the exact location of the reset button for each product can be found below.

Strato System

Strato Movie Player

On Kaleidescape Strato, the network reset button is located next to the SERVICE port on the rear panel.

servlet.ImageServer



Alto Movie Player
On Kaleidescape Alto, the network reset button is located between the HDMI and ANALOG sections on the rear panel. The reset button also restores all audio and video settings to the defaults.


Terra Movie Server
On Kaleidescape Terra server, the network reset button is located next to the SERVICE port on the rear panel.
servlet.ImageServer



Disc Server
On the Kaleidescape Disc Server, the network reset button is located to the left of the NETWORK section on the rear panel.


Premiere System

M300 / M500 / M700 Player

servlet.ImageServer

On M-Class players including the M700 Disc Vault, the network reset button is located in the blue AUDIO section of the rear panel to the left of the red RCA analog audio connector.


DV700 Disc Vault
On the DV700 Disc Vault, the network reset button is located to the left of the NETWORK section on the rear panel.
servlet.ImageServer



Cinema One

On Cinema One (2ng generation), the network reset button is located between the HDMI and ANALOG sections on the rear panel. The reset button also restores all audio and video settings to the defaults.
servlet.ImageServer



Jim
Click to expand...
Jim, for a Cinema One first generation, is there a way to do a reset to DHCP?
 
I don't recall if that component had a reset pinhole on the rear panel, but it's between the HDMI and Analog Audio on the Cinema One (2nd Gen). You might consider emailing Support and have them check their records for the last known IP address that was used when the C1 was connected online. If it has power and is working, connect it online, then contact K Support, if they can see it online, they should be able to check the current IP address for you.

If it doesn't connect online, or you don't want to wait for an answer from Support, you might consider trying the serial port reset option, (if it has a serial port). (not sure it has one)

HOW DO I CONFIGURE NETWORK SETTINGS FROM THE SERIAL PORT OF A PREMIERE SYSTEM COMPONENT?​

This article applies to Premiere system components only.
If the IP address of a Premiere system component cannot be determined, and you need to reset the IP address via serial connection, connect the RS-232 port of the component to a standard DB-9 serial port of a computer with a DB-9 serial cable. Use a straight-through cable for players and a crossover cable for servers. Next, configure a serial-capable terminal emulator (e.g. HyperTerm or PuTTY) to 8 data bits, no parity, 1 stop bit (8N1), and no flow control. For a player or disc vault, set the speed to 19,200 bps and for a server set it to 115,200 bps.
Now execute the following commands (followed by [ENTER]) in the terminal emulator to view or set the network settings:
To get the device's current network settings:
01/1/GET_NETWORK_SETTINGS:
To set a device to DHCP:
01/1/SET_NETWORK_SETTINGS:0::::::
To set a device to a static address, in this case IP address 192.168.1.222, Subnet Mask of 255.255.255.0, Gateway of 192.168.1.1 and primary and secondary DNS of 4.2.2.2 and 192.168.1.2 respectively:
01/1/SET_NETWORK_SETTINGS:1:192.168.1.222:255.255.255.0:192.168.1.1:4.2.2.2:192.168.1.2:
Once you have changed a component's IP address, reboot it for the changes to take effect.
NOTE: The M300 Player, and the out-of-production 1080p Mini Player do not have a serial port.

Good luck!

Jim
 
Thanks Jim for the quick response. I am able to see the static IP address on the systems screen on this Cinema One. My attempt to access it via web browser and via ping both came back with no response though unfortunately.

This Cinema One does have a serial port and a USB port below the ethernet port. What type of a cable do I need to use in order to do the Serial port access option?

Thanks!

Mike
 
Ah...that doesn't sound good. The cable needed to run the serial connection is indicated above in K's article (although not sure if that will help given your second sentence above). I hope it works out!

Jim
 
nsxboy said:
I am able to see the static IP address on the systems screen on this Cinema One.
Click to expand...
Maybe I'm misunderstanding the above statement, but if you can currently see the static IP, why not just assign a laptop a temporary IP address on the same network and change the Cinema One back to DHCP?

Andy
 
Is this a KSystem-120? I had this joy a few weeks ago, even putting myself on the same network wouldn't allow me to connect. Serial would only show me the boot and not allow any inputs. In the end it was a combo of link local and luck I think and it brought up an installer menu which showed me all the usual settings. Once changed in there I was able to bring it into my wider system and roll from there.
 
Vodder said:
Is this a KSystem-120? I had this joy a few weeks ago, even putting myself on the same network wouldn't allow me to connect. Serial would only show me the boot and not allow any inputs. In the end it was a combo of link local and luck I think and it brought up an installer menu which showed me all the usual settings. Once changed in there I was able to bring it into my wider system and roll from there.
Click to expand...
Yep. A system 120. I'd love to get your help to get it reset. Sounds like the exact same issue. Tried to get my computer on the same network and it still wouldn't allow connection. Any guidance on how to get access to installer menu would be super appreciated!
 
I wish I knew exactly what I did TBH. The only thing I do know was that when I got the installer menu, it wasn't via my main LAN. It was a direct Ethernet connection between my iPad Pro (with dongle for Ethernet set to manual and put on the same network with no gateway set) and the 120.

I think I used Safari but try chrome too.

I found the 120's IP by plugging that in originally into my LAN, powering up and going to http://my-kaleidescape.local/lskd.html in a browser.

I have these URLs in my history too:


That last one is the IP change URL page where xxxxx is the last 5 digits of the serial number

I was able to access the installer menu without a password.

Hope that helps :)
 
Success!!! Was able to use a patch cable, direct connect, and set my PC IP to the same range as the Cinema One, and logged in directly via it's IP address (as it was shown on screen).

Thanks everyone for your help. It looks like this system might not have seen the light of day since 2017. Does anyone have recommendations on how to force a system update?

Thanks so much.

Mike
 
If you just put it on your network so that it can access the Internet, it will automatically update its software.
 
nsxboy said:
Success!!! Was able to use a patch cable, direct connect, and set my PC IP to the same range as the Cinema One, and logged in directly via it's IP address (as it was shown on screen).

Thanks everyone for your help. It looks like this system might not have seen the light of day since 2017. Does anyone have recommendations on how to force a system update?

Thanks so much.

Mike
Click to expand...
Whoop whoop!! Awesome :)
 
Hi,
i´m currently doing some repair work on a M700 disk vault. The unit has a defective ethernet port, so i need to get access to that board.
It´s buried under the caroussel, so i need to take the whole bottom plate incl. the caroussel out. There are a couple of flat-head screws on the bottom plate and i think i removed them all. I can lift the bottom plate at the back of the unit, but it still seems to stick somewhere at the front of the device.
Any advice how to get the whole plate out?

Thanks,
Thorsten
 
You must log in or register to reply here.
Back
Top