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This is completely unacceptable. It looks terrible. My $150 Apple TV looks amazing. Fix this. For $4,000 you should be ashamed of yourself.That's correct. The graphics engine in the new System-on-Chip is natively 1080p. When connected to a 4K display, it is then scaled up in hardware. We are aware of an issue that affects the quality of the image in CinemaScape modes in particular. This was a bug that is already fixed internally and the fix is expected to be in the next kOS update.
Just to head off any question that might arise: video playback is natively full 4K resolution.
With a video processor being able to fool the source player into a high nits (10.000nits) DV-mode (as both the madVR Envy and the Lumagen can do with latest firmware versions), there´s some theoretical chance that the content you get from the player is superior as the HDR10 stream you get since DV can add additional data to the stream.If you have a processor with frame-by-frame DTM feeding a projector...what value is DV in any form?
You need to re-read that post. There is nothing to “fix”.This is completely unacceptable. It looks terrible. My $150 Apple TV looks amazing. Fix this. For $4,000 you should be ashamed of yourself.
Your intuition is correct. There’s no setting to do this, but read on below.On this issue, I suspect the answer is no
It’s definitely not as sharp as a native 2160p UI, but if it looks “terrible”, that makes me suspicious that something is wrong. As mentioned in the post you quoted, there was a bug in 10.18 that caused cover artwork to look rather poor if you’re in one of the CinemaScape modes. Are you using one of those modes? If so, please check to see if your player has updated to 10.19, which fixed that issue.It looks terrible
Thanks. Sounds encouraging.Your intuition is correct. There’s no setting to do this, but read on below.
It’s definitely not as sharp as a native 2160p UI, but if it looks “terrible”, that makes me suspicious that something is wrong. As mentioned in the post you quoted, there was a bug in 10.18 that caused cover artwork to look rather poor if you’re in one of the CinemaScape modes. Are you using one of those modes? If so, please check to see if your player has updated to 10.19, which fixed that issue.
Also, we have identified some opportunities to adjust the configuration of the built-in scaler when outputting the onscreen display. We expect that these will further improve the appearance of the onscreen display, both for CinemaScape modes and for the regular 1.78 aspect ratio. We’ll be incorporating those into upcoming software releases (probably across more than one release because some of the changes are more involved than others).
I understand the tradeoffs made and appreciate the transparency in other posts. You hopefully understand how hard it is to fully comprehend that if you are outside of the industry.When you made this (rather permanent) decision to have the UI limited to 1080p, did you anticipate the backlash? Just curious if y’all are surprised by the reaction or not.
Kaleidescape didn’t make the decision, the chip manufacturer did.When you made this (rather permanent) decision to have the UI limited to 1080p, did you anticipate the backlash? Just curious if y’all are surprised by the reaction or not.
Well, somebody selected the chip...Kaleidescape didn’t make the decision, the chip manufacturer did.
Cmon man you know the background same as I do, Mike actually posted previously about the choice of chip and reasons behind it.Well, somebody selected the chip..
Now your talking - that one IS a pure pain and just shouldn't happen in a piece of kit at that price range irrespective of the "other???" benefits. Almost everyone who has been in my room to watch a movie has asked if my processor was broken when it happens - explaining to them that "it's by design" IS exhausting, especially when they follow up with "in a £20K processor? and the obligatorySure. But knowing the reasoning behind a decision doesn´t neccessarily mean that the issue disappears.
This reminds me a bit of the "Trinnov sync issue" - the Trinnov requires a couple of seconds before audio is synched. Leading to several seconds until you get a stable audio while the video is already running. There are endless debates with clients why a $20.000,- audio processor is not synching that fast as a $500 AVR. The issue is by design and you get a ton of other benefits the Trinnov is able to do, but this issue is what sticks. It´s just exhausting...
It is the point of this forum. To be fair if you reread your posts, you came out hot. It wasn't a 'seek to understand' type approach - more "this is unacceptable! you should be ashamed! I hope someone wakes up!" and that's never going to trigger the right response. The people building this stuff are smart and dedicated and want to do the right thing, or the best they can with what they have.It’s funny- I was attacked for saying the same that about the 1080p cover art and mentioning that I felt most users would agree and that at this price point we expect 4k. Isn’t that one of the points of the forum to voice our opinions and concerns?