It is run by a group of enthusiastic Kaleidescape owners and dealers purely as a service to this community.
... but we strongly encourage you to register for a full account. There is no cost to register for a full account.
um.... Bolt doesn't even come out officially until next Tuesday. Where are you getting your discs?
Kaleidescape do publish a list of "poorly Authored" titles on their dealer website, if you have any difficulty and are wondering if if a title you are importing is on here, please ask and I'll gladly check for you
I was told by support yesterday that they should have a fix for Bolt within the next two weeks.
Additionally, they indicated Twilight was also on the "will not import at this time" list.