I’m sorry to hear about the bad experience. One thing I can offer, if it’s some comfort, is that if there’s a 4K Cinematic Dolby Vision version of a movie, that means that we have 4K Dolby Vision assets in house, and you should see a regular 4K Dolby Vision version arrive relatively soon. In general, we’ve produced 4K updates of all the titles for which we did 4K Cinematic versions. There are a handful where the regular 4K versions are still under review, but this is quite a small number. One of the reasons that the badge design is the way that it is is because in general, the quality versions shown for 4K Cinematic should all exist for regular 4K as well. It seems that you’ve found a couple of rare exceptions to that rule, which fortunately should be temporary.
When you shop for your system, are you using the store website, or the mobile app? If you’re using the web, there’s a new option in the movie details where you can tap on “Show All Formats”, and it will individually list all of the versions with their file sizes. So, you can check this if you really want to be sure. This is not in the mobile apps yet, but it’s coming in the next release.
Again, I apologize for this confusion, and appreciate your feedback.