Quick update from today’s testing.
Because the discussion around the Strato K HDMI 2.1 / FRL issue kept coming back to the fact that my main display was “only” 4K, I purchased an 8K display today to do some additional testing. The TV is a Samsung 85" QN900F.
The original problematic chain is:
Strato K > Trinnov Altitude 32 with HDMI 2.1 board > LG G5
In that setup, the Strato K has been inconsistent. Sometimes I get 4K HDR / Dolby Vision, sometimes it falls back to 1080p, and sometimes I get no picture. When there is no picture, the Strato K status screen has sometimes shown what appears to be a successful handshake, including 4K Dolby Vision and HDCP 2.3, while other times it reports no display present.
Today, with the Samsung 8K display, I tested direct-to-display first:
Strato K > Bullet Train 10K 48Gbps AOC HDMI, 30M > Samsung QN900F
That worked and produced a picture.
I then tested the Strato K routed through several processors:
Strato K > Trinnov Altitude 32 with HDMI 2.1 board > Samsung QN900F
Result: Strato K did not recognize a display as connected, and the TV did not show a picture.
Strato K > Marantz AV10 > Samsung QN900F
Result: AV10 HDMI input was set to 8K Enhanced. The Strato K appeared to report a successful 8K handshake, but the TV did not show a picture.
Strato K > Lyngdorf MP-40 2.1 > Samsung QN900F
Result: Strato K appeared to report a successful 8K handshake, but the TV did not show a picture.
In all of the processor-routed tests, the processor-to-TV cable was the same Bullet Train 10K 48Gbps AOC HDMI, 30M, that worked in the direct-to-display test. For the Strato K-to-processor connection, I tried combinations of the AudioQuest Jupiter HDMI cable that ships with the Strato K, a Bullet Train 8K Professional HDMI cable, and a Bullet Train 10K 48Gbps HDMI cable.
So, based on today’s testing, my issue is not simply “4K display does not need HDMI 2.1.” The Strato K worked when connected directly to the 8K display, but I could not get a successful picture when routing through three different high-end processors.
From a practical user standpoint, this is concerning because the Strato K does not have a separate HDMI audio output. In most of our installations, the player is going to be routed through a processor or AVR, not directly into the display.
There is one other data point that concerns me. A separate Strato K in my master bedroom had previously been working on a 4K display. After 8K-related testing, that player now shows “No Signal” when returned to a 4K display unless the connection is manually limited to HDMI 2.0 / 18Gbps.
I am not claiming to know exactly what is happening, but it appears that once a Strato K has seen an 8K-capable display/EDID, something in the software or HDMI state can get sideways and interfere with returning to a 4K display unless the player is manually throttled back to HDMI 2.0. This is also relevant because Kaleidescape previously suggested that, during my earlier troubleshooting, putting a Dr. HDMI 8K in the media room chain may have registered an 8K EDID and caused the player to remain in FRL mode, contributing to the LG G5 issue. I now seem to have two data points in the same general direction.
My personal opinion is that the 8K / HDMI 2.1 side of the Strato K does not appear to have been thoroughly tested in real-world processor-based systems with real world custom install length HDMI runs prior to release. It feels like the core 4K Cinematic functionality was the focus, which I understand, and then the presence of an HDMI 2.1 / 8K-capable chipset was treated as enough to market the product that way. But based on what I am seeing, the real-world HDMI 2.1 / FRL behavior through common high-end processors does not seem ready.
I asked Kaleidescape today for confirmation that this issue is being actively worked given the additional 8K testing results. As of now, I have not received a substantive update or even confirmation that they have changed course from yesterday’s position that the 18Gbps setting is the appropriate remediation for current 4K use and that no further work would be done by support to address the challenge.
I'd be curious if anyone else has had luck getting an 8K signal through a processor to a display without issue. Ideally, strato k > processor > display without a lumagen or madvr in the chain. Anyone?
@tayloe since I understand you follow this board, can you please confirm whether Kaleidescape is actively working this issue? My understanding from Support was that the issue was effectively being treated as remediated because the affected system originally had a 4K display in the chain and the player could be limited to HDMI 2.0 / 18Gbps. I requested confirmation yesterday that Kaleidescape would continue investigating the underlying HDMI 2.1 / FRL issue, especially after my additional 8K display testing, but as of this post I have not received that confirmation. I am simply asking whether this is now being treated as an active engineering issue rather than a closed/remediated support matter.