• Thanks for visiting the Kaleidescape Owners' Forum

    This forum is for the community of Kaleidescape owners, and others interested in learning about the system, equipment, services, and the company itself.

    It is run by a group of enthusiastic Kaleidescape owners and dealers purely as a service to this community.

    This board is not affiliated in any way with Kaleidescape, Inc.
    For official technical support, product information, or customer service, please visit www.kaleidescape.com

    You can dismiss this box forever by clicking the "X" in the upper right corner of this message.

  • You are currently in "Guest" mode and not logged in with a registered account.

    The forum is free to use and most of the forum can be used by guests who are not registered....

    ... but we strongly encourage you to register for a full account. There is no cost to register for a full account.

    Benefits of registering for a full account:

    • Participate in the discussions! You must have a registered account to make posts on the forums. You will be able to start your own thread on a topic or question, or you can reply to other threads/discussions.
    • Use the "Conversation" feature (known as "private messaging" on other forums) to communicate directly with any of the other users here.
    • Access the Files area. The "resources" area of the forum contains many "Favorite Scene" and Script files that can dramatically increase the enjoyment of your Kaleidescape system. Go directly to great scenes in your favorite movies, created by other owners, and add automation to playback of your system with Scripts.
    • You won't see this annoying notice at the top of every screen!😊

    It's easy and free to register for the forum. Just click the "Register" button in the upper right corner of this page, and follow the instructions there.

    This box goes away for registered users.

Pixelization Watching "Normal"

D

dinom

Well-known member
⭐️ Premium ⭐️
Joined
Nov 1, 2025
Messages
109
Location
Massachusetts
Good morning,

Was watching "Normal" with the family last night on my Strato C tied to a 12TB Compact Terra Prime HDD and noticed two times that the image pixelated for a split second. I did not rewind to see if it was repeatable, but this is the first time seeing such an issue with my setup since getting it last fall. Pixelization made the image all blocky, and the colors went crazy.

Audio also dropped out once during the movie (this was not during the pixelization), which has been extremely rare lately.

Not sure what to make of this - any ideas?

Thanks,
Dino
 
I'd first check if it's repeatable at the exact same moment. If it is then it points to an issue with the piece of content. If not, then it was likely an issue with something in the environment (network, video processing, hard drive read, etc.).

Andy
 
dinom said:
Good morning,

Was watching "Normal" with the family last night on my Strato C tied to a 12TB Compact Terra Prime HDD and noticed two times that the image pixelated for a split second. I did not rewind to see if it was repeatable, but this is the first time seeing such an issue with my setup since getting it last fall. Pixelization made the image all blocky, and the colors went crazy.

Audio also dropped out once during the movie (this was not during the pixelization), which has been extremely rare lately.

Not sure what to make of this - any ideas?

Thanks,
Dino
Click to expand...
Hi,

I watched "Normal" a few days ago: Although I did not like the movie, I did not notice any pixelization or audio drop-outs. I was using a Strato C with full-sized Terra servers.
 
You must log in or register to reply here.
Back
Top