Movie Updates

[Chief]

I may be missing something obvious here. I've had the Strato V since about October of 24. In the "movie updates" section it has always been empty. I do have Mission Impossible Rogue Nation, and I don't see any indication anywhere that it has been updated. Nor have I ever seen anything ever pop up there. What am I missing regarding these updates and where that information is shared with me?

 

[LoveCinema]

I may be missing something obvious here. I've had the Strato V since about October of 24. In the "movie updates" section it has always been empty. I do have Mission Impossible Rogue Nation, and I don't see any indication anywhere that it has been updated. Nor have I ever seen anything ever pop up there. What am I missing regarding these updates and where that information is shared with me?

To see an update you must have the exact version of the movie already downloaded on your equipment. If you have a Strato V, you likely have the Dolby Vision version of Mission Impossible: Rogue Nation. The HDR version is the one that was updated.

 

[thrillcat]

I may be missing something obvious here. I've had the Strato V since about October of 24. In the "movie updates" section it has always been empty. I do have Mission Impossible Rogue Nation, and I don't see any indication anywhere that it has been updated. Nor have I ever seen anything ever pop up there. What am I missing regarding these updates and where that information is shared with me?

It will only tell you if a movie that is currently downloaded is updated. Otherwise it will just download the updated version next time you download it.

It will also only tell you if your specific, prioritized version is updated. So for a V it would likely only notify you if the DV version is updated while you currently have the DV version downloaded.

 

[Garemz]

I downloaded the new Toto concert which has major lip sync issues, and not watchable. But having a strato V all my content is not on the unit. How will I know when the issue is fixed?

 

[josh]

I downloaded the new Toto concert which has major lip sync issues, and not watchable. But having a strato V all my content is not on the unit. How will I know when the issue is fixed?

I've wanted to buy it too, but have heard multiple people here say the audio sync delay makes it "unwatchable".
Thread here discussing it. No response posted in that thread from Kaleidescape about it, but one user reports he got an answer they'll get to it at some point.

With a full 2 second delay on the audio, it's hard not to conclude that the internal quality control at Kaleidescape before pushing titles out to the store is slipping, or that they just have to prioritize bigger-budget movies. We know they do have their hands full with DV library conversions, other higher-profile encoding issues, and the newer hue-shift fixes on some titles they're working through.

A 7-year old Toto concert isn't going to get their attention at the moment. I'd hope they'd at least offer refunds to anyone that bought this title with such egregious sync issues.

 

[ironcross]

Alpha (2018) from Sony Pictures updated to include DV with DTS-HD Master 5.1

Alpha

Making his way home after a hunting expedition goes awry, a Paleolithic hunter befriends an injured wolf. Adventure, Drama. Directed by Albert Hughes. Starring Kodi Smit-McPhee, Jóhannes Haukur Jóhannesson, Leonor Varela, and Jens Hultén. Purchase and download today in 4K Cinematic Dolby Vision.

www.kaleidescape.com

 

[erixon1138]

Salt (2010)
Changes in this update:
Audio and video improvements (HDR10)

Salt

A resourceful CIA agent goes rogue to clear her name after a defector accuses her of being a Russian spy. Directed by Phillip Noyce. Starring Angelina Jolie, Liev Schreiber, Chiwetel Ejiofor, and Daniel Olbrychski. Purchase and download today in 4K Dolby Vision with Dolby Atmos audio.

www.kaleidescape.com

Alpha (2018)
Changes in this update:
Audio and video improvements (HDR10)

Alpha

Making his way home after a hunting expedition goes awry, a Paleolithic hunter befriends an injured wolf. Adventure, Drama. Directed by Albert Hughes. Starring Kodi Smit-McPhee, Jóhannes Haukur Jóhannesson, Leonor Varela, and Jens Hultén. Purchase and download today in 4K Cinematic Dolby Vision.

www.kaleidescape.com

 

[erixon1138]

Red (2010)
Changes in this update:
Audio and video improvements (HDR10)

Red

A retired operative assembles a crew of fellow assassins to uncover why the CIA wants him dead. Action, Comedy, Spy. Directed by Robert Schwentke. Starring Bruce Willis, Morgan Freeman, John Malkovich, and Helen Mirren. Purchase and download today in 4K Cinematic Dolby Vision with Dolby Atmos audio.

www.kaleidescape.com

 

[ironcross]

Coraline (2009) in HD from Shout Factory updated to include Dolby TrueHD Atmos

Coraline

Unnoticed by her parents, a lonely girl opens a secret door to a bizarre world where everything seems perfect... at first. Directed by Henry Selick. Starring Dakota Fanning, Teri Hatcher, Jennifer Saunders, and Dawn French. Purchase and download today in with Dolby Atmos audio.

www.kaleidescape.com

 

[Kostas]

Audio and video improvements (HDR/DV)

La La Land

A frustrated jazz pianist and a struggling actress fall in love as they stubbornly struggle to achieve their dreams. Directed by Damien Chazelle. Starring Ryan Gosling, Emma Stone, John Legend, and Rosemarie DeWitt. Purchase and download today in 4K Cinematic Dolby Vision with Dolby Atmos audio.

www.kaleidescape.com

 

[KDeering]

Only updates it shows for me for La La Land is adding a PCM stereo track, not audio and video improvements. Same with Red.

 

[erixon1138]

Only updates it shows for me for La La Land is adding a PCM stereo track, not audio and video improvements. Same with Red.

Strange. Shows 'Audio and video improvements' for me as well. I have the HDR10 version downloaded. Maybe you have the DV version downloaded?

 

[erixon1138]

Clueless (1995) added English, French and Spanish PCM Stereo in HD version.

Clueless

A popular Beverly Hills student takes it upon herself to improve the lives of those around her. Comedy, Romance. Directed by Amy Heckerling. Starring Alicia Silverstone, Paul Rudd, Stacey Dash, and Brittany Murphy. Purchase and download today in .

www.kaleidescape.com

 

[KDeering]

Strange. Shows 'Audio and video improvements' for me as well. I have the HDR10 version downloaded. Maybe you have the DV version downloaded?

Nope. HDR10 versions only.

 

[Drvais]

Out of Africa is now in 4K with Dolby Atmos

 

[erixon1138]

Red 2 (2013)

Changes in this update:

• Audio and video improvements (HDR version)

Red 2

Frank Moses reassembles his motley team of elite operatives to track down a missing nuclear device. Directed by Dean Parisot. Starring Bruce Willis, John Malkovich, Mary-Louise Parker, and Helen Mirren. Purchase and download today in 4K Cinematic Dolby Vision with Dolby Atmos audio.

www.kaleidescape.com

 

[KDeering]

Red 2 (2013)

Changes in this update:

• Audio and video improvements (HDR version)

Red 2

Frank Moses reassembles his motley team of elite operatives to track down a missing nuclear device. Directed by Dean Parisot. Starring Bruce Willis, John Malkovich, Mary-Louise Parker, and Helen Mirren. Purchase and download today in 4K Cinematic Dolby Vision with Dolby Atmos audio.

www.kaleidescape.com

Another one that is only showing an updated audio track for mine (PCM stereo) and no other update. Same with the first movie and La La Land, despite people reporting AV improvements in their update????

 

[Kostas]

HDR update

• Dolby Atmos audio track added
• Additional audio tracks

Hot Fuzz

A top London cop uncovers the truth behind a host of gruesome accidents after reluctantly moving to a 'crime-free' rural village. Directed by Edgar Wright. Starring Simon Pegg, Nick Frost, Jim Broadbent, and Timothy Dalton. Purchase and download today in 4K Cinematic HDR10 with Dolby Atmos audio.

www.kaleidescape.com

 

[ironcross]

HDR update

• Dolby Atmos audio track added
• Additional audio tracks

Hot Fuzz

A top London cop uncovers the truth behind a host of gruesome accidents after reluctantly moving to a 'crime-free' rural village. Directed by Edgar Wright. Starring Simon Pegg, Nick Frost, Jim Broadbent, and Timothy Dalton. Purchase and download today in 4K Cinematic HDR10 with Dolby Atmos audio.

www.kaleidescape.com

Also UHD with Dolby TrueHD Atmos added

 

[ironcross]

Captain Phillips (2013) from Sony updated to include Dolby Vision with DTS-HD Master 5.1

Captain Phillips

A cargo ship captain makes a courageous sacrifice to save his crew when his vessel gets hijacked by Somali pirates. Drama, Suspense, Biography. Directed by Paul Greengrass. Starring Tom Hanks, Barkhad Abdi, and Catherine Keener. Purchase and download today in .

www.kaleidescape.com

The Equalizer (2014) from Sony updated to include Dolby Vision with Dolby TrueHD Atmos

The Equalizer

A former agent comes out of retirement to avenge the innocent after meeting a girl controlled by a violent Russian gang. Action, Crime, Drama. Purchase and download today in 4K Cinematic Dolby Vision with Dolby Atmos audio.

www.kaleidescape.com

The Equalizer 2 (2018) from Sony updated to include Dolby Vision with Dolby TrueHD Atmos

The Equalizer 2

McCall uses his unique fighting skills in a quest for personal vengeance after a group of thugs kill his friend. Directed by Antoine Fuqua. Starring Denzel Washington, Pedro Pascal, Melissa Leo, and Bill Pullman. Purchase and download today in 4K Cinematic Dolby Vision with Dolby Atmos audio.

www.kaleidescape.com