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Strato V: UI resolution limited to 1080, not 4k!

Has the update to fix the UI resolution been completed? I am about to by the V next month.
Updates for the player itself are rolling out now and some back-end updates that should also help are coming soon. However, it should be noted that none of this is a "fix". The Strato V has a UI of 1080p. That's not a bug. It is a limitation of the hardware and will never be "fixed". The updates taking place are refinements to rendering/upscaling which should make the 1080p UI look a bit better.

If the UI resolution is a "decision level" factor for you, I'd highly recommend considering a Strato C. Not only has the retail price of that unit dropped, but there are some fantastic used deals to be had.
 
Updates for the player itself are rolling out now and some back-end updates that should also help are coming soon. However, it should be noted that none of this is a "fix". The Strato V has a UI of 1080p. That's not a bug. It is a limitation of the hardware and will never be "fixed". The updates taking place are refinements to rendering/upscaling which should make the 1080p UI look a bit better.

If the UI resolution is a "decision level" factor for you, I'd highly recommend considering a Strato C. Not only has the retail price of that unit dropped, but there are some fantastic used deals to be had.

Depends on if OP already has a server or not...the price of entry for new customers is still quite high going with a C.

I knew about UI when I decided to join K and go the V.

But if I had already been part of K with a server and was just looking for a player I would have gotten the C.

Kinda wish now, they had just made a standalone C model....some of us do not need DV.
 
Has the update to fix the UI resolution been completed? I am about to by the V next month.
The UI still looks pretty good. I have a 120" screen and it definitely doesn't look pixelated or blurry by any stretch. The C could still be a good option if you really want a 4k resolution UI display. You just wouldn't get the Dolby Vision with the C.
 
Updates for the player itself are rolling out now and some back-end updates that should also help are coming soon. However, it should be noted that none of this is a "fix". The Strato V has a UI of 1080p. That's not a bug. It is a limitation of the hardware and will never be "fixed". The updates taking place are refinements to rendering/upscaling which should make the 1080p UI look a bit better.

If the UI resolution is a "decision level" factor for you, I'd highly recommend considering a Strato C. Not only has the retail price of that unit dropped, but there are some fantastic used deals to be had.
Thanks. Not a deal breaker for me...just a little surprising...
 
The UI still looks pretty good. I have a 120" screen and it definitely doesn't look pixelated or blurry by any stretch. The C could still be a good option if you really want a 4k resolution UI display. You just wouldn't get the Dolby Vision with the C.
Seems like a no brainer to go with the V.
 
Seems like a no brainer to go with the V.
I had a C and now updated to the V. If some members didn’t mention the UI resolution as a “problem” I would not have noticed. We are not talking about the movies—just the user interface resolution. I still don’t notice the difference. Still
 
I had a C and now updated to the V. If some members didn’t mention the UI resolution as a “problem” I would not have noticed. We are not talking about the movies—just the user interface resolution. I still don’t notice the difference. Still
Essentially the same for me. I had read the UI was 1080 but had no clue that it was 4k on existing systems...did not think much of it since all my other devices have upscaled UIs and look just fine to me....and I place little value on UI except being easy to use and being able to get to PLAY.

Its fine...even on a 135 inch screen for the few seconds I use it at any given time.

While it unfortunate its hardly the deal breaker some are making it out to be IMO. What counts is what the content looks like and if this is what it took to get me into the K eco system at the price i was willing to pay then so be it. Not gonna frett over it.
 
Kinda wish now, they had just made a standalone C model....some of us do not need DV.
The Strato S is basically a "standalone C". Many good deals on used Strato S's right now. The main drawback of the Strato S is the slow download speed, as compared to a C + Terra (or V). Otherwise it behaves just like Strato C with built-in storage.
 
You can have two Strato S units coupled together as well, so there is a potential of 24 TB of storage, but they cannot serve a Strato V.

The limited download speed is still faster than the old Premier servers. I was averaging about 130 Mbps on my Strato S.
 
K-Scape Friends,

I must give credit where credit is due!

I was vocally disappointed with the Strato-V’s 1080P UI, mostly because I didn’t feel there was enough awareness of this fact before I decided to buy one. My old Gen 1 Strato system had a beautiful 4K UI, and I spent a lot of time on TMDB pulling posters over to my system to curate my Movie Wall. When I installed the V, I immediately noticed the highly degraded UI and thought I had a faulty system. I spent 2-3 hours triaging the system and swapping out HDMI cables. I then checked this forum (should have done that first), and got word that the 1080P UI was “a thing.”

In short, my K-scape finally got updated to the most recent OS, and the UI is measurably far better. Not all posters are as crisp as the original 4K UI, but most of them look amazing!!

Thanks to the entire K-Scape engineering team for listening to your customers who care about this particular aspect of the platform, and I encourage the team to continue making it even better.

Again, I agree that the UI is NOT the most important facet of the platform, but thank you so much for making the Movie Wall something to be proud of and admired again.
 
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