• Thanks for visiting the Kaleidescape Owners' Forum

    This forum is for the community of Kaleidescape owners, and others interested in learning about the system, equipment, services, and the company itself.

    It is run by a group of enthusiastic Kaleidescape owners and dealers purely as a service to this community.

    This board is not affiliated in any way with Kaleidescape, Inc.
    For official technical support, product information, or customer service, please visit www.kaleidescape.com

    You can dismiss this box forever by clicking the "X" in the upper right corner of this message.
  • You are currently in "Guest" mode and not logged in with a registered account.

    The forum is free to use and most of the forum can be used by guests who are not registered....

    ... but we strongly encourage you to register for a full account. There is no cost to register for a full account.

    Benefits of registering for a full account:

    • Participate in the discussions! You must have a registered account to make posts on the forums. You will be able to start your own thread on a topic or question, or you can reply to other threads/discussions.
    • Use the "Conversation" feature (known as "private messaging" on other forums) to communicate directly with any of the other users here.
    • Access the Files area. The "resources" area of the forum contains many "Favorite Scene" and Script files that can dramatically increase the enjoyment of your Kaleidescape system. Go directly to great scenes in your favorite movies, created by other owners, and add automation to playback of your system with Scripts.
    • You won't see this annoying notice at the top of every screen!😊

    It's easy and free to register for the forum. Just click the "Register" button in the upper right corner of this page, and follow the instructions there.

    This box goes away for registered users.

Strato V flickering

dropzone7

Member
Joined
Nov 2, 2023
Messages
22
I have seen this issue a few times in the past but it has become more frequent as I add to my movie collection. At certain points in a scene the image will flicker or pulse from bright to dark almost like a strobing effect. It happens with HDR10 and DV content but mostly HDR10. My display is JVC NZ8 and I have a Lumagen processor in the path as well. I have tried other sources such as Panasonic 4k player and Zidoo player and do not have this problem. Anyone had similar issues?
 
Do you remember if you were also downloading content at the same time you were watching? I know that I was having tons of issues as well and one of them was flickering with some content. I had contacted K support on several occasions but couldn't figure out the reason until one support agent ask me if I had been downloading at the same time. The issues stopped once I stopped downloading. Now I only download prior to watching. He also suggested changing the download speed to no more than 700Mbps because it's supposed to handle both watching and downloading using that speed. Hopefully this helps?
 
No, nothing was downloading during any of the movies playing. Actually, I have never attempted to watch a movie while also downloading at the same time. I will say the player runs warmer than I would expect. Warmer than the server which is the opposite of what I would expect.
 
No, nothing was downloading during any of the movies playing. Actually, I have never attempted to watch a movie while also downloading at the same time. I will say the player runs warmer than I would expect. Warmer than the server which is the opposite of what I would expect.
I know this is old but did you ever sort this out? I'm having the same issue with similar equipment - Strato V, NZ7, Lumagen. Has been fine for a year up until now.
 
I know this is old but did you ever sort this out? I'm having the same issue with similar equipment - Strato V, NZ7, Lumagen. Has been fine for a year up until now.
Oh, it’s been so long I don’t exactly remember what I did to fix it. I do think it had something to do with the Lumagen though. I want to say I needed to enable Genlock on the Lumagen to stop the flickering. I also sort of remember not being able to reproduce the issue by toggling it off and on once the issue resolved. Haven’t had a problem since though.
 
Oh, it’s been so long I don’t exactly remember what I did to fix it. I do think it had something to do with the Lumagen though. I want to say I needed to enable Genlock on the Lumagen to stop the flickering. I also sort of remember not being able to reproduce the issue by toggling it off and on once the issue resolved. Haven’t had a problem since though.
Ok thanks. I think I saw you mentioned genlock in the Lumagen AVS thread which I thought fixed it for me but it didn't stick. Glad yours has been working though.
 
Back
Top