• Thanks for visiting the Kaleidescape Owners' Forum

    This forum is for the community of Kaleidescape owners, and others interested in learning about the system, equipment, services, and the company itself.

    It is run by a group of enthusiastic Kaleidescape owners and dealers purely as a service to this community.

    This board is not affiliated in any way with Kaleidescape, Inc.
    For official technical support, product information, or customer service, please visit www.kaleidescape.com

    You can dismiss this box forever by clicking the "X" in the upper right corner of this message.

  • You are currently in "Guest" mode and not logged in with a registered account.

    The forum is free to use and most of the forum can be used by guests who are not registered....

    ... but we strongly encourage you to register for a full account. There is no cost to register for a full account.

    Benefits of registering for a full account:

    • Participate in the discussions! You must have a registered account to make posts on the forums. You will be able to start your own thread on a topic or question, or you can reply to other threads/discussions.
    • Use the "Conversation" feature (known as "private messaging" on other forums) to communicate directly with any of the other users here.
    • Access the Files area. The "resources" area of the forum contains many "Favorite Scene" and Script files that can dramatically increase the enjoyment of your Kaleidescape system. Go directly to great scenes in your favorite movies, created by other owners, and add automation to playback of your system with Scripts.
    • You won't see this annoying notice at the top of every screen!😊

    It's easy and free to register for the forum. Just click the "Register" button in the upper right corner of this page, and follow the instructions there.

    This box goes away for registered users.

Strato K - latest backlog status & shipping info

I ordered from my dealer 17th August and bought their demo mode but seen the actual order went in on 9th July. So looks like it was 2 months for UK orders at that point.
 
Ordered 8/3 received 9/10
My dealer seemed to suggest that since I also bought the 120 tb server they may have moved me up? On the queue
 
winemaker said:
Ordered August 30.
Received September 11.

Audio Advice

ETA: looks like I got lucky and snuck in on an earlier batch.
Click to expand...
What??😮 that’s great!! I was an “early” adopter (although it had just gone on back order) and it took a little more than a month to reach me.
Good for you 👍
 
Saubriz said:
What??😮 that’s great!! I was an “early” adopter (although it had just gone on back order) and it took a little more than a month to reach me.
Good for you 👍
Click to expand...
Honestly I was expecting it to arrive in November sometime because all the dealers I contacted told me roughly that timeframe. So I was pleasantly surprised when it got here so quickly. I'm guessing they get them in batches so just depends on your sequence number relative to the batch size. I don't think it's just "Guy B ordered a week after Guy A so Guy B will get his a week after Guy A."
 
I’m sure Audio Advice placed an order prior to their show so they would have some available to sell.

I think the first European orders were sent out much later than US orders but they appear to have fulfilled all European orders place up through mid-late August while they are still fulfilling July US orders as of Wednesday last week.

My order was sent in 8/10. Was told 2-3 months at that time and obviously still well within that time frame. But seeing people receiving orders placed around or after my order did get my hopes up for an earlier arrival. Maybe will still get lucky and receive it earlier than expected.
 
I have had an order in since June 26th and I can't get an update. My dealer has called and left messages and they are always too busy to talk. Cedia of course didn't help that. But I am really starting to lose patience. I am starting to rethink this myself. I have heard orders have been cancelled and dealers don't even know. Well I would like my money back if that's the case. If they lost my order and have to wait as long as the orders are now I will lose my mind.
 
rhale64 said:
I have had an order in since June 26th and I can't get an update. My dealer has called and left messages and they are always too busy to talk. Cedia of course didn't help that. But I am really starting to lose patience. I am starting to rethink this myself. I have heard orders have been cancelled and dealers don't even know. Well I would like my money back if that's the case. If they lost my order and have to wait as long as the orders are now I will lose my mind.
Click to expand...
Well I would be worried too “if” others were also not delayed. Others seem to be in the same predicament of waiting. This is a popular well reviewed product. You certainly can cancel and wait until there is no backlog.
 
Well I have been reading where everyone that ordered when I did has them about two months ago. So something else must be wrong in my case. I probably won't cancel. I will just go crazy lol
 
rhale64 said:
Well I have been reading where everyone that ordered when I did has them about two months ago. So something else must be wrong in my case. I probably won't cancel. I will just go crazy lol
Click to expand...
Your dealer sounds a little evasive. Perhaps he placed or paid for the order late?
 
You must log in or register to reply here.
Back
Top