Well, K, I really can't believe that you are not willing to change the bad situation for your non US customer.
So I want to make a suggestion which could help us, getting back most of the feature we are used to without having to do to much for you:
First, just implement a feedback to your controlprotocol which sends the name of the played scene to a controlsystem. With this, we could catch for example "Scene_Endcredit" (or Scene_Start or what ever, we can add this scene without your help
) - with this we could even define where an Intermission has to occure
Second, just add a custom field "Custom-Ascpect-Ratio" too the movie-content gui and send this Information over the controlprotocol. With this information we can give the control of the automated mask back to K-Movieplayer
Once this informations are sent to a controlsystem we can catch them to use them ... and all probs belong to past!
These are just two little adds to your system which gives back a huge comfort to all your clients.
You see, I'm not willing to toss out my K-System so give us a sign, K ist willing to help your clients outside US.
@Jim
Would be very nice, if you could give this post a "boost" by forwarding this information to K und help us getting rid of this frustrating situation! Thank you!