Transepoch
Well-known member
Really? So logically, if we haven't gotten the email yet, then we can still request no-fee appointments?(which was communicated via personal email to customers),
... be right back.
It is run by a group of enthusiastic Kaleidescape owners and dealers purely as a service to this community.
... but we strongly encourage you to register for a full account. There is no cost to register for a full account.
Really? So logically, if we haven't gotten the email yet, then we can still request no-fee appointments?(which was communicated via personal email to customers),
Last week we posted changes to our policy on loaning discs to Kaleidescape for processing. The new process comes with a $10 per disc processing fee. This was a decision we had put off for many years as we know the program is highly valued by a number of customers and contributes to coverage for all Kaleidescape owners. This is simply a supply and demand problem our Movie Guide Team is no longer able to keep up with. The team is hard at work preparing the Kaleidescape Store as the best source of movie content anywhere. We are eager to make some big announcements soon.
Notes:
1.[FONT="] [/FONT]The process for entering UPCs and getting metadata is still in place. Many movies can get metadata coverage within 48 hours by entering the UPC code via the OSD, iPad app or browser interface.
2.[FONT="] [/FONT]This also doesn't impact single discs that require import investigation. Discs that are met with the import error, “This disc cannot be imported, please contact loan@kaleidescape.com...” will be processed free of charge.