Hello, I am having some issues with my K1500 server. For a few months it was showing a yellow light on the front, But all drives showed blue. Also, the server was not showing in my list of components. I reached out to Ksupport and Rusty asked a few questions. While trying to get answers for him. I had restarted the device numerous times (which I had done in the past as well) and all of a sudden I got blue light on the front. However, the device still does not show up in my list nor the movies on it.
Rusty sent me information on pulling log files so he can try to figure out what is going on, however, I do not own a computer with a serial port. Tried a serial to usb converter, but the emulator (PuTTY) doesn't recognize it because it isn't a serial port.
Anyone have a similar issue that was resolved? I changed out the Cat cable in case that was just bad. Is there a way to check the ethernet port on the server to see if that went bad? Could it be that simple?
Thanks in advance!
Rusty sent me information on pulling log files so he can try to figure out what is going on, however, I do not own a computer with a serial port. Tried a serial to usb converter, but the emulator (PuTTY) doesn't recognize it because it isn't a serial port.
Anyone have a similar issue that was resolved? I changed out the Cat cable in case that was just bad. Is there a way to check the ethernet port on the server to see if that went bad? Could it be that simple?
Thanks in advance!