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FAQs on the Encore and Premiere Line Products
Why did Kaleidescape introduce the Encore line instead of just a 4K player for Premiere systems?
Why did Kaleidescape introduce the Encore line instead of just a 4K player for Premiere systems?
It simply isn’t practical to store 4K content on a Premiere system. The movie studios have very stringent
security requirements for their pristine 4K movies. Kaleidescape’s storage systems in its 1U Server, 3U
Server, and Cinema One products cannot satisfy those storage-security requirements. Other 4K security
requirements affect every component in the system, and (for a myriad of reasons) none of the Premiere
components can satisfy these requirements. For these reasons, it was necessary to develop a new set of
components in order to comply with the studios’ security requirements.
security requirements for their pristine 4K movies. Kaleidescape’s storage systems in its 1U Server, 3U
Server, and Cinema One products cannot satisfy those storage-security requirements. Other 4K security
requirements affect every component in the system, and (for a myriad of reasons) none of the Premiere
components can satisfy these requirements. For these reasons, it was necessary to develop a new set of
components in order to comply with the studios’ security requirements.
Does this mean that the Premiere line is obsolete? Will it be going away soon?
No. We expect to continue selling and supporting Premiere line products for years to come. A customer
with a large collection of Blu-ray discs can find no better solution than Kaleidescape’s Premiere system.
Many of our systems are installed in remote locations that have very slow Internet access. Such
installations cannot rely on the Internet for content delivery or for restoring data when a hard drive fails.
The Premiere system’s RAID protection will continue to be important until everyone has fast Internet.
Also, most of the countries we sell in do not have access to the Kaleidescape Movie Store, so those
customers must rely on discs as their only source of content, and the Premiere system is their only
option.
with a large collection of Blu-ray discs can find no better solution than Kaleidescape’s Premiere system.
Many of our systems are installed in remote locations that have very slow Internet access. Such
installations cannot rely on the Internet for content delivery or for restoring data when a hard drive fails.
The Premiere system’s RAID protection will continue to be important until everyone has fast Internet.
Also, most of the countries we sell in do not have access to the Kaleidescape Movie Store, so those
customers must rely on discs as their only source of content, and the Premiere system is their only
option.
Is Kaleidescape abandoning its installed-base customers?
Not at all! For years we have negotiated very hard with the DVD CCA and with the studios to protect our
existing customers’ investments, and to insure that our Premiere customers can benefit from the
Kaleidescape Movie Store. We are continuing to support and improve the Premiere line. We value each
and every Kaleidescape customer, and everyone in our “audience” who uses a Kaleidescape system.
existing customers’ investments, and to insure that our Premiere customers can benefit from the
Kaleidescape Movie Store. We are continuing to support and improve the Premiere line. We value each
and every Kaleidescape customer, and everyone in our “audience” who uses a Kaleidescape system.
What option does a Premiere system owner have to buy and play 4K Ultra HD movies?
There are two options:
1. Buy a Strato player and use it as a second source in your primary viewing zone.
2. Migrate to an Encore system.
We understand that using two different Kaleidescape sources is inelegant. One approach is to dedicate
the Strato to your 4K movies, and keep all of your Blu-ray and DVD movies on your Premiere system.
This minimizes the fragmentation of your library. Note that at this time, the 6 TB drive in a Strato is large
enough to store nearly every 4K movie that is available from Hollywood studios. Also, when you
purchase a 4K title on the Movie Store, you can download the HD version of the movie to your Premiere
system at no additional charge so those movies are available in your other zones.
October 23, 2015
Migration is more difficult for most of our customers, depending on the installation and the size of their
movie collection. During this early period of the industry’s transition from disc-based movie distribution
to electronic distribution, we expect most of our Premiere customers will prefer to use a Strato as a
second source, rather than migrate everything to Encore. As more 4K Ultra HD movies with HDR become
available and TVs for such content become the norm, and Internet connections become faster, and the
Encore products gain more features, it will become increasingly attractive to migrate from a Premiere
system to Encore.
1. Buy a Strato player and use it as a second source in your primary viewing zone.
2. Migrate to an Encore system.
We understand that using two different Kaleidescape sources is inelegant. One approach is to dedicate
the Strato to your 4K movies, and keep all of your Blu-ray and DVD movies on your Premiere system.
This minimizes the fragmentation of your library. Note that at this time, the 6 TB drive in a Strato is large
enough to store nearly every 4K movie that is available from Hollywood studios. Also, when you
purchase a 4K title on the Movie Store, you can download the HD version of the movie to your Premiere
system at no additional charge so those movies are available in your other zones.
October 23, 2015
Migration is more difficult for most of our customers, depending on the installation and the size of their
movie collection. During this early period of the industry’s transition from disc-based movie distribution
to electronic distribution, we expect most of our Premiere customers will prefer to use a Strato as a
second source, rather than migrate everything to Encore. As more 4K Ultra HD movies with HDR become
available and TVs for such content become the norm, and Internet connections become faster, and the
Encore products gain more features, it will become increasingly attractive to migrate from a Premiere
system to Encore.
Will Migration to Encore become easier in the future?
Yes. It will be more attractive as well as easier to migrate as the Encore line becomes more mature. We
are planning to develop tools to facilitate the migration to Encore. And, we plan to introduce upgrade
programs for our customers with Premiere systems.
are planning to develop tools to facilitate the migration to Encore. And, we plan to introduce upgrade
programs for our customers with Premiere systems.
Why doesn’t Strato include an optical drive?
At this time there is no standard disc format for 4K content. We are considering introducing a version of
Strato that includes a Blu-ray disc drive for local playback of discs and for disc-to-digital upgrades. In the
meantime, playback from disc requires a Disc Server, and disc-to-digital upgrades can be done with
either an Alto or a Disc Server.
Strato that includes a Blu-ray disc drive for local playback of discs and for disc-to-digital upgrades. In the
meantime, playback from disc requires a Disc Server, and disc-to-digital upgrades can be done with
either an Alto or a Disc Server.
Why does the Disc Server cost more than the DV700 Disc Vault when it is the same hardware?
The MSRP has increased for the DV700 as well. There was a delay in updating the pricing information.
Our manufacturing cost is simply too high to continue selling this product at the lower price.
Our manufacturing cost is simply too high to continue selling this product at the lower price.
Can my Cinema One be converted to an Alto remotely?
Not at this time. We are discussing plans for upgrading the Cinema One to an Encore system.
Will 6 TB Disk Cartridges be available for 1U and 3U servers?
Yes. That will happen this quarter.
Why doesn’t Strato support 3D?
Unlike M-Class players, the Strato hardware is capable of supporting 3D video. We plan to support 3D in
a future kOS software release.
a future kOS software release.
Does Strato do internal decoding of lossless audio?
At present, Strato only does bit-stream pass-through of lossless audio. A future release of kOS will
enable Strato to do internal decoding of lossless audio to PCM.
