• Thanks for visiting the Kaleidescape Owners' Forum

    This forum is for the community of Kaleidescape owners, and others interested in learning about the system, equipment, services, and the company itself.

    It is run by a group of enthusiastic Kaleidescape owners and dealers purely as a service to this community.

    This board is not affiliated in any way with Kaleidescape, Inc.
    For official technical support, product information, or customer service, please visit www.kaleidescape.com

  • You are currently in "Guest" mode and not logged in with a registered account.

    The forum is free to use and most of the forum can be used by guests who are not registered....

    ... but we strongly encourage you to register for a full account. There is no cost to register for a full account.

    Benefits of registering for a full account:

    • Participate in the discussions! You must have a registered account to make posts on the forums. You will be able to start your own thread on a topic or question, or you can reply to other threads/discussions.
    • Use the "Conversation" feature (known as "private messaging" on other forums) to communicate directly with any of the other users here.
    • Access the Files area. The "resources" area of the forum contains many "Favorite Scene" and Script files that can dramatically increase the enjoyment of your Kaleidescape system. Go directly to great scenes in your favorite movies, created by other owners, and add automation to playback of your system with Scripts.
    • You won't see this annoying notice at the top of every screen!😊

    It's easy and free to register for the forum. Just click the "Register" button in the upper right corner of this page, and follow the instructions there.

Download Speeds

TrackZ

Well-known member
Good news!

Another enthusiast in the AVS owners thread suggested calling K to inquire about download speeds to my Strato (which had been only ~100 Mbps). He mentioned an adjustment that could be made to increase speeds. I did so yesterday.

The service rep from K told me what they would do is increase packet delivery size, which could have a positive effect.

Test downloading content today, I'm seeing 190+ Mbps speeds. Nearly double and taking time to download a UHD movie to ~40 minutes. A great improvement.

If you have a Strato only, consider making the same call.
 
I had an exchange with K TS asking about getting even fast throughput, their comment was:

"200Mbps is near the max download speed the Strato can do under ideal conditions. Our Terra server can download significantly faster."

So that matches with what others have commented.
 
FWIW, I just got my first K device, a Strato S 12TB, a couple weeks ago. I was maxing at around 186Mbps so I opened a support ticket. They did something that bumped me up to right around 250Mbps on average, with occasional spikes just over 300Mbps. That's on a gigabit connection that I've verified several times at over 900Mbps to the same switch the K is plugged into.

No near term plans for a Terra, but I've seen a number of people on this forum reporting 600-700Mbps from theirs.
 
Why wouldn't they just enable that for everyone?
To avoid fractured packets if there is a choke-point in the chain. They could probably setup a test sequence to automate the process, but I can think of a ton of things I'd rather time be spent on.
 
Back
Top