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Search results

  1. K

    Problem playing back DVD / Blu-ray content from Premiere system

    Did you reboot both the server and player after making the cabling changes? It’s been a while but I believe this is a supported setup for troubleshooting purposes.
  2. K

    Problem playing back DVD / Blu-ray content from Premiere system

    Have you tried eliminating a possible network issue by connecting the player to the server with a cat6 patch cable directly and seeing if the issue persists?
  3. K

    New entry level Kaleidescape component?

    That’s great to hear! Also just goes to show any and all “unofficial” commentary should be taken with a grain of salt, even from K employees themselves. Most of us on the forum would love lower cost hardware, but I’m not sure that’s the right move for K. If they were to introduce “value...
  4. K

    New entry level Kaleidescape component?

    We likely won’t see a lower cost system until K starts making money on movie downloads. They currently can’t sell hardware at a loss like all the other platforms due to this fact. From what I was told movies are currently a wash and sometimes sold at a loss, depending on how many times the...
  5. K

    Strato Hard Drive

    This is a loaded question and really depends on the typical use of the unit. Does it get used at least once every week or 2? If yes, then I say leave it on. I’m my case I often go 20-30 days or more between watching movies (usually traveling) so if I remember to I will power down my server...
  6. K

    HDR issues with my Kaleidescape and Anthem AVM90

    The Cleerline fiber HDMI cables have always been a solid choice for my customers. https://cleerlinefiber.com/product/hdmi-active-optical-cables/
  7. K

    KEAOS (Software) UPDATES

    I will say I have noticed an issue with my M500 connected to a Sony OLED display. After approx 30 days of standby time I will turn on the player and the screen will be pink (missing a color in the signal). The only way to fix is a reboot of the player. I’ve tested and can confirm the issue...
  8. K

    Harvesting 3U drives for a 1U (?)

    Generally, no. However, if the drives are still under warranty you can send them to Kaleidescape to have them re-imaged to work in a new server. The other possibility is if the drives never had data written to them (ie you have 7 drives in the server but only had a few movies stored on it)...
  9. K

    FOR SALE: (1) KREADER-2000-E

    For sale is (1) KREADER 2000-E. Working condition $25.00US. Equipment is located in San Diego CA. Local pickup or delivery preferred to surrounding areas. Shipping UPS/FedEx your cost. S/N: 0000 00001B37 Feel free to ask any questions!
  10. K

    SOLD: (2) KSERVER-2500 5u Servers

    Equipment has sold. Thank you!
  11. K

    SOLD: (2) KSERVER-2500 5u Servers

    For Sale are (2) KSERVER-2500 5u servers in working condition. I have migrated the contents to a 1U+ server so these are now excess. Both units are grandfathered to import DVDs. This license can be transferred to other equipment (Check with you dealer or Jim for details) Equipment is located...
  12. K

    OFF-TOPIC Forum Members, Enter to Win Store Credits

    I’ll count myself in on this one! Awesome giveaway for the forum members. Thank you!
  13. K

    OFF-TOPIC Covid Vaccine

    Awesome to hear! Glad someone is able to share their personal/family experience with the trials.
  14. K

    Music Playback License Required?

    Forgot to update everyone on this but a simple email to support took care of the issue. They just asked for the serial number of the servers I would like to enable music playback on and that took care of it. As an example of how awesome K support is, they replied to my email even on Christmas Day!
  15. K

    Folder naming

    Solved! To fix this your iTunes data folder must point to the same directory as the Kaleidescape data folder. Then All the albums will move from the Kaleidescape Data folder and into the next folder up, with the correct folder names. Thank you for your suggestions everyone!
  16. K

    Folder naming

    Hi all, I am trying to use conductor to export my music off of my server but the folders being output have weird file names. (See attachment) Does anyone else know how to get the correct folder (Album) names to show?
  17. K

    Apps for streaming from a KSERVER-1500

    Best solution for streaming from K is to use a Slingbox.
  18. K

    NEWS: Premiere products end-of-sale approaching soon, Support not impacted except discontinued products

    @cinelife Something doesn't seem right with CD recognition ending so soon. Since I recently purchased a server I would expect CD recognition would be provided for at least the warranty period. Anything we can do to get CD support continued for a few more years? Why have CD features listed...
  19. K

    Help Get K Into Movies Anywhere

    Great idea, Just liked and commented on their page.
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