Hi folks,
I'm sorry that this is currently as awkward as it is. We're hoping to make some improvements here in the future.
Here's a question I'll pose for you: would you be interested in having content auto-update on your system? If so, what should prompt an auto-update? An update in audio format? Addition of extras? Addition of more subtitle options?
If you'd rather not have auto-update, what would be your preferred way to learn that there is a new version of a title available? How much granularity would you want to see in terms of what was added or changed?
Okay, that was more than "a" question...
Yes, yes, yes! When a movie is upgraded on the back end for any reason, that should push to a user's system ASAP if the content is already locally resident. You could consider an opt-in or out setting for this, just so people that have limited bandwidth and caps can have some control, but give the setting the ability to run free if desired.
I would also suggest that the next time you open that movie's information page on your K device, it show a tag/header/notice that the movie was updated and indicate why (fixed issues, added Atmos audio, improved encoding quality, added extras, and so on). The notice can go away then after that pop up.
You could even consider a download history section on the movie information page on-screen as well. Probably in the same area you go to manage the content or delete it from your system. Basically list all of the downloads of that film with day, time, downloaded rate, and notes. The initial download could just say that ("Initial Download"), but subsequent auto downloads could have the details mentioned above ("Fixed video issue", "Added Atmos audio track", and so on).
If you merge those two suggestions, you could just put a new temporary icon on the cover of the auto updated movie in the wall. The user then goes to the download history/manage download option to see the details. Then remove the update icon upon that first access into the movie info pane after it appeared.
This would be a major usability improvement with the system. At my company (MathWorks), we would consider this a Category-1 xBug. An xBug being something that's not technically a defect, but is behavior that confuses or violates user expectation. To me, making me manage my content, force new downloads, and having no real way to know when something was even updated for me to re-download is a major xBug.