Ok, I had a Terra installed today. When I connect to my store account, it shows the terra. When I connect to my Alto by IP address, it shows both the Terra and Alto.
Component Serial NumberLast Online
Terra xxxxxxxxx Today at 4:34pm
Alto withstorage xxxxxxxxx Today at 4:34pm
When I go to store, downloads it shows the capacity of the Terra, so it clearly connected to Kscape at some point. However, now at 9:11 nearly five hours after it says it last connected, I get the following error in the download manager on the store.
Your system cannot contact the Kaleidescape Store.
Connect your system to the Internet in order to resume existing downloads and allow new downloads to begin.
12% done, server not in contact
Any thoughts as to what's going on and how I fix it?
Thanks
Component Serial NumberLast Online
Terra xxxxxxxxx Today at 4:34pm
Alto withstorage xxxxxxxxx Today at 4:34pm
When I go to store, downloads it shows the capacity of the Terra, so it clearly connected to Kscape at some point. However, now at 9:11 nearly five hours after it says it last connected, I get the following error in the download manager on the store.
Your system cannot contact the Kaleidescape Store.
Connect your system to the Internet in order to resume existing downloads and allow new downloads to begin.
12% done, server not in contact
Any thoughts as to what's going on and how I fix it?
Thanks