cinelife
Administrator
Staff member
Forum Administrator
Moderator
⭐️⭐️PATRON⭐️⭐️
Authorized Kaleidescape Dealer
Let me start by first apologizing if this post in any way offends anyone, that is not my intention, nor is this post "aimed" at any particular person. I also apologize for the personal nature of the post and for any perceived arrogance on my part.
I decided to post this after having a couple of recent conversations with prospective buyers. The following comments are my own, not in any official forum capacity, and certainly not connected to K.
I can't speak for other dealer's that participate in the forum, but I do speak for myself, and anyone working for me (in our A/V biz). I am NOT interested in providing "counter-quotes" for K products, so please do not email, or PM me seeking to get a better price than quoted to you by your local K dealer.
K dealer's, in general, make large investments in K products to provide an environment that permits you to view, and interact with the products before buying. They do so with the idea that it will generate an appreciation of what K has to offer, and possibly result in a sale. But that (a sale) is not where it ends for the dealer. Many customers will need installation assistance or have ongoing questions about the product's features, or want to purchase additional storage (one disk at a time), or need support for some new component and it's interaction with their K System (routers/switches/control systems, etc), and of course warranty support. The relationship created is not a "Best Buy" relationship. It is typically "call me anytime if you have a problem or question." Our clients have access to me 14 hours a day, 7 days a week (unless I'm on a cruise ship). I don't think this is unusual.
The point is, there is a significant value to establishing a solid relationship with a dealer in your area. While I can certainly appreciate everyone's desire to "get the best price," some things cannot, or should not, be measured in terms of cost.
Although K allows it's dealer's to sell anywhere, please keep in mind the value of using a local dealer, and whenever possible you should support these dealers.
Just my opinion.
Jim
I decided to post this after having a couple of recent conversations with prospective buyers. The following comments are my own, not in any official forum capacity, and certainly not connected to K.
I can't speak for other dealer's that participate in the forum, but I do speak for myself, and anyone working for me (in our A/V biz). I am NOT interested in providing "counter-quotes" for K products, so please do not email, or PM me seeking to get a better price than quoted to you by your local K dealer.
K dealer's, in general, make large investments in K products to provide an environment that permits you to view, and interact with the products before buying. They do so with the idea that it will generate an appreciation of what K has to offer, and possibly result in a sale. But that (a sale) is not where it ends for the dealer. Many customers will need installation assistance or have ongoing questions about the product's features, or want to purchase additional storage (one disk at a time), or need support for some new component and it's interaction with their K System (routers/switches/control systems, etc), and of course warranty support. The relationship created is not a "Best Buy" relationship. It is typically "call me anytime if you have a problem or question." Our clients have access to me 14 hours a day, 7 days a week (unless I'm on a cruise ship). I don't think this is unusual.
The point is, there is a significant value to establishing a solid relationship with a dealer in your area. While I can certainly appreciate everyone's desire to "get the best price," some things cannot, or should not, be measured in terms of cost.
Although K allows it's dealer's to sell anywhere, please keep in mind the value of using a local dealer, and whenever possible you should support these dealers.
Just my opinion.
Jim