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Terra server failed to restart after software update

J

jfh

Well-known member
My Terra did not restart after a software update this morning. I’m not at home now. Can I do anything remotely to restart it?

it’s a Terra Compact 22 - any know issues with the network card?
 
There's really not any way to restart it remotely, I'm afraid.

There aren't known issues with the network card. There is, however, a known issue that affects Terra servers within a particular range of serial numbers that can cause them to fail to boot. This issue is caused by a problematic batch of chips that we received. If that is the issue, then the server will need to be replaced under warranty.
 
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