Hey,
the german DVD "Schlupp Vom Gruenen Stern" from Augsburger Puppenkiste cannot import.
Respond from K: "The DVD "Schlupp Vom Gruenen Stern Teil" is authored in a way that prevents it from importing. We do have the ability to add a fix to the database in order to allow the import of the movie, but it requires the disc be shipped to California for processing."
In the last cases the response was "... we order the DVD to process ...".
Best,
Patrick
the german DVD "Schlupp Vom Gruenen Stern" from Augsburger Puppenkiste cannot import.
Respond from K: "The DVD "Schlupp Vom Gruenen Stern Teil" is authored in a way that prevents it from importing. We do have the ability to add a fix to the database in order to allow the import of the movie, but it requires the disc be shipped to California for processing."
In the last cases the response was "... we order the DVD to process ...".
Best,
Patrick