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New to Kaleidescape, some simple questions

Sonicom

Sonicom

Well-known member
Hello,
I am brand new to Kaleidescape and I just got up and operational.
Some basic questions:
If you rent a film, isn't it true that rental cost can be used as a credit for purchase of the film? If so, how much time do you have to make a decision?
If you purchase a film in HD, and a 4K UHD/HDR version comes out, are you immediately upgraded? Or is there a separate cost? For example, I see SNEAKERS is in the Movie Store for $14.99...but I also know that Kino Lorber will be releasing a 4K version very soon. I know that audio formats get updated, but do films receive a video upgrade as well?
Thank you in advance for any help you can provide. Happy to be part of Kaleidescape!

Cheers,
Michael
 
Sonicom said:
Hello,
I am brand new to Kaleidescape and I just got up and operational.
Some basic questions:
If you rent a film, isn't it true that rental cost can be used as a credit for purchase of the film? If so, how much time do you have to make a decision?
If you purchase a film in HD, and a 4K UHD/HDR version comes out, are you immediately upgraded? Or is there a separate cost? For example, I see SNEAKERS is in the Movie Store for $14.99...but I also know that Kino Lorber will be releasing a 4K version very soon. I know that audio formats get updated, but do films receive a video upgrade as well?
Thank you in advance for any help you can provide. Happy to be part of Kaleidescape!

Cheers,
Michael
Click to expand...

For the rentals, you can half the cost of the rental towards the purchase. This doesn’t include premium rentals.

For video upgrades, it’s a fee and it depends on the studio on what much it is.
 
Rentals are $8, you get $4 towards a purchase. You have 28 days to decide, and you'll get a notification with details each time it's available.

If you purchase in HD and the new version comes out, you're again given a notification of a Digital Offer to upgrade. Currently I'm sitting on a $9.99 offer to upgrade Enter the Dragon to UHD, but just watched before the update so haven't done it yet.
 
Upgrades to 4K vary in price depending on the studio. They can range from $3+ and in the $20 range.

Not all movies released in 4K on disc come to Kaleidescape right away, and that's true of Kino Lorber titles. Since they do some of their own 4K remasters they control those and they don't seem to go for a lot of digital releases. For example, "The Usual Suspects" is still only HD at the K-store and Kino Lorber released that disc a long time ago.
 
DmitryB said:
Upgrades to 4K vary in price depending on the studio. They can range from $3+ and in the $20 range.

Not all movies released in 4K on disc come to Kaleidescape right away, and that's true of Kino Lorber titles. Since they do some of their own 4K remasters they control those and they don't seem to go for a lot of digital releases. For example, "The Usual Suspects" is still only HD at the K-store and Kino Lorber released that disc a long time ago.
Click to expand...
Interesting, thank you. Another KL example, To Live And Die in LA. It took Kino Lorber almost 2 years to finally release that title. My guess is they will try to eke out whatever revenue they can for the physical release.
 
thrillcat said:
Rentals are $8, you get $4 towards a purchase. You have 28 days to decide, and you'll get a notification with details each time it's available.

If you purchase in HD and the new version comes out, you're again given a notification of a Digital Offer to upgrade. Currently I'm sitting on a $9.99 offer to upgrade Enter the Dragon to UHD, but just watched before the update so haven't done it yet.
Click to expand...
Does this offer last ad infinitum?
 
thrillcat said:
Rentals are $8, you get $4 towards a purchase. You have 28 days to decide, and you'll get a notification with details each time it's available.

If you purchase in HD and the new version comes out, you're again given a notification of a Digital Offer to upgrade. Currently I'm sitting on a $9.99 offer to upgrade Enter the Dragon to UHD, but just watched before the update so haven't done it yet.
Click to expand...
Is this still the case? I rented Equalizer 3, and im not seeing a price difference for the purchase.
 

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Kaycee2000 said:
Is this still the case? I rented Equalizer 3, and im not seeing a price difference for the purchase.
Click to expand...
Scratch that. I figured out it is premium. I really wish they would.label them in the app. You only see the premium notification in the website.
 
One thing to also remember is that some movie title rights will change studios. So a title available today may not be available tomorrow. That happened to me for The Wall - I waited too long to purchase it, and now it’s no longer available.
 
dlittle said:
One thing to also remember is that some movie title rights will change studios. So a title available today may not be available tomorrow. That happened to me for The Wall - I waited too long to purchase it, and now it’s no longer available.
Click to expand...
Interesting. If you purchase a movie and it's not downloaded to your Terra, do you lose access to it?
 
dlittle said:
One thing to also remember is that some movie title rights will change studios. So a title available today may not be available tomorrow. That happened to me for The Wall - I waited too long to purchase it, and now it’s no longer available.
Click to expand...
Incredible Hulk is currently in this state too. Once purchasable, currently not.
 
Kaycee2000 said:
Interesting. If you purchase a movie and it's not downloaded to your Terra, do you lose access to it?
Click to expand...

As noted by ht guy, there are several reasons a title may leave the Store, but regardless of the reason you will continue to have access to the version you purchased.

Jim
 
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