M700 initialising

[bogdandr]

Hi, I received recently an m700 and I need please a suggestion how to fix
“Disc Vault is initialising”.
Everything works ok until I ask to eject 2 blurays , then asked to eject all discs.
Physically there is no disc inside.

Is there a factory reset procedure?
I try pushing reset >10s button from the back, located under audio.

In the network there is a k1500 and a Strato s.

Thank you

 

[Transepoch]

The reset isn't a full wipe-to-factory sort of thing. I forget if you have to just let it try to eject them all, or if you need to do a force-inventory (so the internal database knows it's empty.) If it gives you a nasty error & wants to power-cycle on the first ejection attempt, then go the forced-inventory route after bringing it back up. Either way, pack your patience, because it's got to go back and process all the slots before letting you move forward.

 

[bogdandr]

Reinventory starts only after the Disc Vaults appear in kserver web interface.
Till that 0x013d0006 was popped.
As I read will take 1-2 hours to do the job.
Wondering what can be done if after this procedure will still have problems

 

[Transepoch]

Once the inventory gets cleaned-up the only kind of issue left should be hardware.

 

[bogdandr]

Once the inventory gets cleaned-up the only kind of issue left should be hardware.

took a few hours but now looks good