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Download stalled

K

Ksalno

Active member
I ordered a bunch of the Bond movies on Thursday when they became available. The first few downloaded fine but now I’m getting a message that the download has stalled due to a problem with the paired system (see attached screen shot). I thought maybe the server was just busy with everyone taking advantage of the Bond sale but I tried to restart again on Saturday and got the same error message. I have a Strato 6TB and a Strato S 12TB, each with about 2.5TB remaining storage, which should be adequate. I don’t see any other issues. A suggestions for how to get the rest of the movies I purchased to download?

TIA
 
I don’t see the attached screen shot, but you shouldn’t have anything to worry about. Considering you purchased the titles at the discounted rate, those titles are permanently part of your library. Regardless now if you encounter hiccups with getting them downloaded to your system, you locked in the discounted prices and they are in your library.

Andy


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