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Difficulty Reading Movie Message

JWort93 said:
Yeah, that doesn't seem like it would cause an issue unless you were streaming high bitrate files off of some other server to the Apple TVs at the same time as trying to watch a video. Given the 10Gbps SFP+ switch though, even that shouldn't really cause an issue unless somewhere in the chain, it's not actually negotiating a 10Gbps link between switches. I do find it odd that it's hardwired through a 10Gbps SFP+ switch but only getting a ~350Mbps connection to the terra. I have seen where SFP+ to ethernet adapters can sometimes have finicky compatibility, at least with my Ubiquiti hardware, but given that the stratos are reporting 1000Mbps links, I don't think that's it. Just curious what kind of speeds are you getting through the speedtest.net app on the Apple TVs?
Click to expand...
Just tested all 4 Apple TV's, averaging:
  • Download: 942 Mbps
  • Upload: 114 Mbps
 
Thanks for everyone's help on this. We did verify with Kaleidescape support monitoring the system and found the problem to be a bottleneck of throughput on the Araknis network switch dedicated to the theater. Supposed to get 1 Gbps and only getting 330-350 Gbps causing the Difficulty Reading Movie message. Switched it over to another Araknis 48 port GB switch and getting full 980-1 Gbps without any drop-offs. So now it's off to SnapOne/Araknis to figure out why I'm not getting full 1Gbps (on it's most current firmware as well).
 
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