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Dealer changing

SJHT

Well-known member
I deal with a couple of main dealers for all of my AV needs. Anyway, my preferred dealer has now started to sell Kscape products. Does anytype of support link to an original dealer or really I can purchase from ANY authorized K dealer I want to? It is my money. lol Thought some of the dealers on this forum could give me feedback as there have been comments about this in past threads. Thanks! SJ
 
You can purchase from any dealer, there are no protected territories with K. We process almost all orders through the dealer Extranet, and in order for your new dealer to attach and process sales to your system, Support needs to be notified of the change. You can do that by sending an email to K Support requesting your system be moved to the new dealer's Extranet (Support@kaleidescape.com). Once the change is made, your new dealer will "see" your system and can process your orders.


Jim
 
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