I was trying to import Cowboys & Aliens (blu ray) and after about an hour of trying it fails. Actually, it tries a couple of times then gives up. The disc itself looks fine and is not dirty or scratched. So I put it on my computer (w/blu ray player) and it reads just fine. In fact, I imported the whole disc, extracted the movie track, and re-wrote it to r/w blu ray disc. This new disc plays fine in a regular blu ray player, without all the menus of course (since I didn't import everything). I can even import it into the Kscape. However, what's missing is all the useful info (ratings, actors, genre, aspect ratio, etc.). I did take the UPC code and added it to the KScape, and the KScape didn't complain about it, but it's also not populating the info. How do I get the KScape to actually use the info behind the UPC?