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SOLD: Compact Terra 6tb 4 months old
- Thread starter Ripley28
- Start date
cinelife
Administrator
Staff member
Forum Administrator
Moderator
⭐️⭐️PATRON⭐️⭐️
Authorized Kaleidescape Dealer
Not unless a dealer decides to provide a credit at the dealer level. The upgrade program at K that provided credit for Strato to Terra/Strato upgrades expired at the end of 2022.
K still offers the Premiere to Strato upgrade path (25% credit), but this is the only upgrade program available. It expires June 30, 2023.
Note: This upgrade is intended to help Premiere owners upgrade their Premiere systems to Strato systems, not someone using a single Premiere component purchased used to obtain an upgrade discount.
UPGRADE TO STRATO, FROM... TO... M300 Player (KPLAYER-M300)
M500 Player (KPLAYER-M500)
DV700 Disc Vault (KVAULT-DV700)
M700 Disc Vault (KVAULT-M700)
1080p Player (KPLAYER-6000)
1080p Mini Player (KPLAYER-300)
Movie Player 2 (KPLAYER-5000)
Movie Player (KPLAYER-2500 / 2000 / 2000E)
Music Player (KMUSIC-4000)
1U+ Server with any size drives (KSERVER-1550)
1U Server with any size drives (KSERVER-1500)
3U Server with any size drives (KSERVER-5000)
5U Server with any size drives (KSERVER-2500 / 2000 / 2000E)Terra (22TB, 48TB, 88TB)
Strato C (K0217-0000)Cinema One, 1st Generation (KSYSTEM-120)
Cinema One, 2nd Generation (K0503-XXXX)Any server/ player from above
Jim
Rengozu
Well-known member
Is there anywhere to see the credit offered for these units? (I see 25% credit, but don't know 25% of what).
cinelife
Administrator
Staff member
Forum Administrator
Moderator
⭐️⭐️PATRON⭐️⭐️
Authorized Kaleidescape Dealer
No, there is no published spreadsheet showing the net result of the credit.
The 25% credit is off of the dealer cost.
The way it's supposed to work is:
--the dealer collects the full selling price from the client
--the client is provided an RMA for the return of the component(s) being traded
--the client returns the RMA'd component(s) to K
--within two weeks of receiving the returned component(s) K will issue a credit to the dealer's account
--once that credit is issued, the dealer refunds the client.
Personally, I don't collect the full price from the client, I just provide the 25% credit and trust them to return the components per the RMA. It's easier on the client.
You would need to check with your dealer about their process, and related costs.
Jim
The 25% credit is off of the dealer cost.
The way it's supposed to work is:
--the dealer collects the full selling price from the client
--the client is provided an RMA for the return of the component(s) being traded
--the client returns the RMA'd component(s) to K
--within two weeks of receiving the returned component(s) K will issue a credit to the dealer's account
--once that credit is issued, the dealer refunds the client.
Personally, I don't collect the full price from the client, I just provide the 25% credit and trust them to return the components per the RMA. It's easier on the client.
You would need to check with your dealer about their process, and related costs.
Jim