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Best practice to turn off Terra Prime servers.

K

Kaycee2000

Well-known member
Hey folks. Currently my kscape is only used in my theater and isn't used often.. I would like to turn off the server when it's not being used. What is the best practice way to turn it off so that I don't effect the hard drives.? Thanks in advance for any answer.
 
Full-sized Terra/Terra Prime:
Flip down the front panel. Press and hold the power button which is in the centre between the HDD bays for 4 seconds until you see the LED light turn off.

Compact Terra/Terra Prime:
Press and hold the power button in the bottom right corner of the front panel for 4 seconds until the LEDs turn off.

To power back on, press and release the same power button.
 
Would be great if they could be turned off and on via IP control.
I´ve got a couple of clients who travel between different locations and sometimes the system in one locations isn´t used for weeks, sometimes months.
Would be nice if power could be controlled as part of a out-of-house/at-home scene in a automation system.
 
DieZwei said:
Would be great if they could be turned off and on via IP control.
I´ve got a couple of clients who travel between different locations and sometimes the system in one locations isn´t used for weeks, sometimes months.
Would be nice if power could be controlled as part of a out-of-house/at-home scene in a automation system.
Click to expand...
Hallo Der Eine!

I know U program Crestron. When I was programming Crestron years ago, I used ST-PC's for power control, on occasion. Isn't there a way to easily contact the creation controller In use from wherever and have power signal go high on command to a similar device, if there has been a successor?

Thank you very much

FURY
 
J.Green said:
Full-sized Terra/Terra Prime:
Flip down the front panel. Press and hold the power button which is in the centre between the HDD bays for 4 seconds until you see the LED light turn off.

Compact Terra/Terra Prime:
Press and hold the power button in the bottom right corner of the front panel for 4 seconds until the LEDs turn off.

To power back on, press and release the same power button.
Click to expand...
I never knew the Terra had a power button 🙈
 
DieZwei said:
Would be great if they could be turned off and on via IP control.
I´ve got a couple of clients who travel between different locations and sometimes the system in one locations isn´t used for weeks, sometimes months.
Would be nice if power could be controlled as part of a out-of-house/at-home scene in a automation system.
Click to expand...
that would be great!
 
FURY said:
I know U program Crestron. When I was programming Crestron years ago, I used ST-PC's for power control, on occasion. Isn't there a way to easily contact the creation controller In use from wherever and have power signal go high on command to a similar device, if there has been a successor?
Click to expand...
Just cutting power of a storage server like the Terra isn´t a good idea. You would risk screwing up the file system.
 
DieZwei said:
Just cutting power of a storage server like the Terra isn´t a good idea. You would risk screwing up the file system.
Click to expand...
I had that very concern, of course, and called tech support just 2 days ago, to ask that question. They told me no problem, as regards damaging anything within the K pieces, for me to have the 8Tb terra and Strato C shut off, with the power cutoff, as they are currently on switched power receptacles on one of my Furman Elite 20's. Have you (or anyone else) had any documentation of any damage to K kit from power cutoff-not that it is required to have concern, of course.

Thank you very much

FURY
 
FURY said:
I had that very concern, of course, and called tech support just 2 days ago, to ask that question. They told me no problem, as regards damaging anything within the K pieces, for me to have the 8Tb terra and Strato C shut off, with the power cutoff, as they are currently on switched power receptacles on one of my Furman Elite 20's. Have you (or anyone else) had any documentation of any damage to K kit from power cutoff-not that it is required to have concern, of course.

Thank you very much

FURY
Click to expand...
Just to confirm, since you have one. There is a power button on the Terra, correct?
 
FURY said:
I had that very concern, of course, and called tech support just 2 days ago, to ask that question. They told me no problem, as regards damaging anything within the K pieces, for me to have the 8Tb terra and Strato C shut off, with the power cutoff, as they are currently on switched power receptacles on one of my Furman Elite 20's. Have you (or anyone else) had any documentation of any damage to K kit from power cutoff-not that it is required to have concern, of course.
Click to expand...
OK, that´s good information. But the 8TB Terra only has one harddrive, whereas the larger Terras have a set of disks logically combined as a RAID array. I was solely referring to the non-compact Terras.
 
DieZwei said:
OK, that´s good information. But the 8TB Terra only has one harddrive, whereas the larger Terras have a set of disks logically combined as a RAID array. I was solely referring to the non-compact Terras.
Click to expand...
Not disagreeing with you, but do we know the drives are RAID configured?

I've seen explanations about how K knows what movies were/are on a failed drive and describe it in a manner that leads me to conclude the drives are not RAID. Were they RAID configured for redundancy, there would be no movies lost when 1 drive fails.
 
Mh, good point.
Looking at the KB, "RAID-K" is mentioned as the filesystem, but only mentioned in conjunction with Premiere systems. That might be because the articles haven´t been updated or they are indeed only valid for Premiere servers, not Terra.
Just asked K-support to get a definitive answer. :)
 
RAID-K is for Premier Line systems, Terra servers are not 'raided' as if the disk fails the content can be restored from the store after the failed drive is replaced so there is no need for Raid.
 
Mark H said:
RAID-K is for Premier Line systems, Terra servers are not 'raided' as if the disk fails the content can be restored from the store after the failed drive is replaced so there is no need for Raid.
Click to expand...

This is correct, there is no RAID allocated space in the Terra servers. The Store is effectively the RAID.

Jim
 
OK, makes sense. That aligns with the KB. My understanding was that "restoration" is actually a new download of the content to the server.
Thanks for confimation!
 
Kaycee2000 said:
Hey folks. Currently my kscape is only used in my theater and isn't used often.. I would like to turn off the server when it's not being used. What is the best practice way to turn it off so that I don't effect the hard drives.? Thanks in advance for any answer.
Click to expand...

Is it necessary to shut down the server? You wouldn’t be able to download movies remotely etc. I always leave mine on in the theater room but do you think it should be powered off? What could happen if it was always powered on?


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