• Thanks for visiting the Kaleidescape Owners' Forum

    This forum is for the community of Kaleidescape owners, and others interested in learning about the system, equipment, services, and the company itself.

    It is run by a group of enthusiastic Kaleidescape owners and dealers purely as a service to this community.

    This board is not affiliated in any way with Kaleidescape, Inc.
    For official technical support, product information, or customer service, please visit www.kaleidescape.com

  • You are currently in "Guest" mode and not logged in with a registered account.

    The forum is free to use and most of the forum can be used by guests who are not registered....

    ... but we strongly encourage you to register for a full account. There is no cost to register for a full account.

    Benefits of registering for a full account:

    • Participate in the discussions! You must have a registered account to make posts on the forums. You will be able to start your own thread on a topic or question, or you can reply to other threads/discussions.
    • Use the "Conversation" feature (known as "private messaging" on other forums) to communicate directly with any of the other users here.
    • Access the Files area. The "resources" area of the forum contains many "Favorite Scene" and Script files that can dramatically increase the enjoyment of your Kaleidescape system. Go directly to great scenes in your favorite movies, created by other owners, and add automation to playback of your system with Scripts.
    • You won't see this annoying notice at the top of every screen!😊

    It's easy and free to register for the forum. Just click the "Register" button in the upper right corner of this page, and follow the instructions there.

1U Disk Ejected

J

JohnMc

Member
Hi,
I have a 1U with three 1TB disks. While the system was in use the third disk ejected all by itself (may not have put it in right or ensured it was pushed home). When I insert it the system won?t start. It will work on two disks (thanks to RaidK) but I'm getting the alert that a disk has failed. The disk concerned is under warranty. What?s my best option here to get back to where I was? If I get the third disk invalidated will this fix the issue?
Any suggestions would be appreciated.
Thanks.
 
I just had your system checked (I think it's your's, hard to tell for sure with all the John Mc****? K owners). Support needs to take a better look at what has happened and has a couple of questions. As Jerry said, reach out to your dealer, or K Support directly to resolve the issue. I'd leave the system off for now.

Not to worry, these things are normally easily correctable.:)

Jim
 
You must log in or register to reply here.
Back
Top