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Search results

  1. D

    M700 Disc Read Problem

    My M700 started prompting me to eject discs I had previously imported successfully. Apparently, each time the vault attempted to verify a movie, it couldn’t read the disc and, therefore, prompted me to eject it. Following guidance from tech support, I cleaned the rollers...that did not work. So...
  2. D

    Vault ejecting and erasing discs

    I’ve had my Kaleidescape system for about 5 years and it’s run without incident until recently. Several months ago I noticed the disc vault was displaying the following error message: “One disc must be ejected. Press OK to begin.” I did so and tried to reload the disc to no avail. I then took...
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