• Thanks for visiting the Kaleidescape Owners' Forum

    This forum is for the community of Kaleidescape owners, and others interested in learning about the system, equipment, services, and the company itself.

    It is run by a group of enthusiastic Kaleidescape owners and dealers purely as a service to this community.

    This board is not affiliated in any way with Kaleidescape, Inc.
    For official technical support, product information, or customer service, please visit www.kaleidescape.com

  • You are currently in "Guest" mode and not logged in with a registered account.

    The forum is free to use and most of the forum can be used by guests who are not registered....

    ... but we strongly encourage you to register for a full account. There is no cost to register for a full account.

    Benefits of registering for a full account:

    • Participate in the discussions! You must have a registered account to make posts on the forums. You will be able to start your own thread on a topic or question, or you can reply to other threads/discussions.
    • Use the "Conversation" feature (known as "private messaging" on other forums) to communicate directly with any of the other users here.
    • Access the Files area. The "resources" area of the forum contains many "Favorite Scene" and Script files that can dramatically increase the enjoyment of your Kaleidescape system. Go directly to great scenes in your favorite movies, created by other owners, and add automation to playback of your system with Scripts.
    • You won't see this annoying notice at the top of every screen!😊

    It's easy and free to register for the forum. Just click the "Register" button in the upper right corner of this page, and follow the instructions there.

Search results

  1. C

    Terra Server Chassis Failure

    Status update - was able to talk to someone at KScape. Also sounds like there was the possibility of remanufactured chassis for $6K. Still very hard to swallow for it to just work and more expensive than new Terra Prime 8TB, so will mine will just remain in its box till figure out what to do...
  2. C

    Alto movie Download questions

    Thanks for the additional info. Yeah was monitoring progress on my ipad and not running the Alto. Think it just needed a ”reset” from me removing the Terra Server.
  3. C

    Alto movie Download questions

    think back to working. ISP does not have any limits and they verified speed, Etc. So unplugged Ethernet cable from Alto, then when reattached, got the orange lights on the front (triangle and network) so rebooted/unplugged the Alto, let it sit, then powered up. Had the download speed to...
  4. C

    Alto movie Download questions

    Currently shows 782 hours + at 0.1Mbps to download Blu-ray of Blade Runner 2049:confused:
  5. C

    Alto movie Download questions

    While I work to figure out path on my failed Terra Server Chassis, I removed the Terra from the KScape Store so that would only download to the Alto. Are there any other settings I need to look at? It took like 36 hours to download a Blu-ray quality movie. I removed some of the movies from...
  6. C

    FOR SALE: Terra Prime 8TB

    PM sent RE Terra Prime
  7. C

    Terra Server Chassis Failure

    So been working with my dealer and sounds like out of options so reaching out to possible solutions. Have a Terra server that restarted to recover from a software error but it would never fully boot up/reconnect to KScape services. Brought it into dealer and was sent to KScape where was told...
  8. C

    Costar Clarifications

    Thanks, that is what I thought, but not 100% sure. Would like an “Alto C” so could fit that and Strato C into 1 rack space.
  9. C

    Costar Clarifications

    Would you need to have this combo for each of your display’s? I currently have Alto feeding living room, with remote DV700 and Terra in rack system. Want to add Strato to Racksystem that will power home theater. Would I also need to add a Alto and Costar into the rack for the home theater to...
  10. C

    Issues with UV library link

    Correct, working now. Just took awhile to take effect after re-link.
  11. C

    Issues with UV library link

    Just did the re-link, no error, but still get the "playback not authorized". All the movies are greyed out on my Ipad in the Kscape app. When select to play, get the note message above. Looks like it just took long time to pass through. Seems to be working now.
  12. C

    Issues with UV library link

    I am getting a playback not authorized on mine.
  13. C

    Fox Titles Available in K Store

    Had a quick question regarding Avatar. Is it just the standard version available for D2D? I have the extended collectors edition.
  14. C

    Kaleidescape today announced the launch of a new product line called Encore

    Sorry, don't have premiere system, just an Alto, DV700, and now the Terra. I located the Terra away from my TV area so can't really say. The Alto and DV are in my TV area, and I don't hear the Alto, Dv700 is the loudest when switching discs, but then when playing, can't hear it either. My TV...
  15. C

    Downloads to Terra vs Alto

    Thank you for the information. My Alto is full now, so sure any new downloads will be going to the Terra. I think I may have a data cap, so will need to explore the replicate option for the existing data when I have some downtime. Also signed up for faster internet, so will wait till that...
  16. C

    Kaleidescape today announced the launch of a new product line called Encore

    Got the Terra and installed. Had some setup questions that I posted in the Hardware and Setup thread in regards to downloads.
  17. C

    Downloads to Terra vs Alto

    So I got my Terra 12 TB hooked up today, went in and added it via the browser interface and decided to download one of my movies to start it off. This is where I have a question. It only showed my Alto as location to download in the store. Is there a setting to get it to download to the Terra...
  18. C

    Kaleidescape today announced the launch of a new product line called Encore

    Mine Terra server just came in, should be able to pick up tomorrow. I am Alto owner that needed more storage vs getting another Alto to get the storage. Did not need another player yet, but will be looking at Strato maybe next year when start looking at migrating to 4K UHD.
  19. C

    New to Kscape - Question

    That is what I have been doing, I will buy the disc with digital copy and redeem through iTunes to get DMA and put on my iPad for the kids, and the disc goes in the vault for now.
  20. C

    Kaleidescape today announced the launch of a new product line called Encore

    Have the Terra servers started to ship yet? I ordered 12tb end of November.
Back
Top