After years of trouble free enjoyment, I've run into my first issue with my Kaleidescape.
My 3U server has a yellow light on the front panel. When I remove the front panel, 1 of my hard drives has a yellow rather than blue light.
I have 2 disc vaults. #1 is working perfectly. #2 was reporting that it no longer had any discs in it (although there were hundreds). The discs were still listed in my library on the app, but wouldn't allow me play them since it thought the discs weren't present.
I'm not sure if these issues are related or arose coincidentally at the same time.
Here are the steps I've taken so far to address everything, but to no avail.
1) Reboot everything
2) Pull out hard drive with yellow light and put back in
3) Eject all discs from disc vault #2 (it told me no discs present)
4) Remove disc vault cover and physically remove all discs
In reading K's instructions for removing the vault cover, it recommends removing it and reinstalling from my system. However, when I go to the Components in the Browser, I don't see anyway to remove the vault from my components.
Not sure what to do next, as I don't want to put in the discs before I put it in the rack and I don't want to put it in the rack again if I need to do something else to the hardware first.
Thoughts?
My 3U server has a yellow light on the front panel. When I remove the front panel, 1 of my hard drives has a yellow rather than blue light.
I have 2 disc vaults. #1 is working perfectly. #2 was reporting that it no longer had any discs in it (although there were hundreds). The discs were still listed in my library on the app, but wouldn't allow me play them since it thought the discs weren't present.
I'm not sure if these issues are related or arose coincidentally at the same time.
Here are the steps I've taken so far to address everything, but to no avail.
1) Reboot everything
2) Pull out hard drive with yellow light and put back in
3) Eject all discs from disc vault #2 (it told me no discs present)
4) Remove disc vault cover and physically remove all discs
In reading K's instructions for removing the vault cover, it recommends removing it and reinstalling from my system. However, when I go to the Components in the Browser, I don't see anyway to remove the vault from my components.
Not sure what to do next, as I don't want to put in the discs before I put it in the rack and I don't want to put it in the rack again if I need to do something else to the hardware first.
Thoughts?