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UV Movies delay?

jmdls

Well-known member
Authorized Kaleidescape Dealer
I added three movies to my ultraviolet locker last night: fate of the furious, transformers last knight, war of the planet of the apes. All of these movies instantly showed up in my Ultraviolet, Vudu, and Movies Anywhere accounts, but 14 hours later so far only transformers has appeared at Kaleidescape. Is there anything I can do to force the refresh process or is it just a matter of waiting? And Planet Doesn’t have the UV logo on it at the Kaleidoscape store, but it definitely has UV rights as it has migrated to all of my other accounts… Any ideas...?
Thanks!
John Sciacca
 

MAttHEATLifer

Well-known member
War for planet of the Apes is a fox title so no UV rights in Kaleidescape...

The only thing you can do to force it to show up quicker for the Fate of the Furious is unlink and relink your UV account with Kaleidescape...
 

jmdls

Well-known member
Authorized Kaleidescape Dealer
Thanks. Tried it and no change. I guess I just wait it out... :/
 

HiFiGuy1

Well-known member
Authorized Kaleidescape Dealer
It's been mentioned here before, but playing the movie via VUDU on your computer seems to expedite the process for whatever reason. It has worked for me on several occasions.
 
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