Strato 12 TB Duplicated Movie Question

[MikeW]

New to Kaleidescape ownership and this group. Thank you for the add.

I purchased a new Strato 12 TB and used a borrowed Alto to catalog my existing Blu-ray discs into the Strato. When I use my desktop to look at "My Downloads" within the Kaleidescape Store, I see about 9 movies where I have both HD and HDR versions of the same movie. Not quite sure how I managed that but is there any good reason to retain the lower quality HD version? If not, how do I erase only the lower quality HD version of those duplicate movies?

Thanks so much for your assistance,

Mike

 

[cinelife]

When you purchase a movie in the Store that has multiple resolutions, you can select which resolution(s) are downloaded to your system. You do this at the time you purchase the movie. When you select "Purchase" it opens to the screen that shows you which versions will be downloaded. It is here that you will also see an option to "change" which versions are downloaded. You just uncheck the box for the version you are trying to delete from the download. (You still own that copy and can download it in the future.)

If you cannot delete a specific version already on your Strato, just delete the movie and re-download it from the Store using what I described above to only download the resolution you want.

Jim

 

[jmf]

In addition to what Jim stated, if you browse to the Strato on your network and go to the Movies Tab, you will see white arrows next to the titles with multiple versions. You click that arrow and it will expand to show you the multiple versions and types. From there you can select the main title and delete the versions you don't want to keep. I did this to remove the DVD/BR catalog of movies I have already D2D matched and purchased. You can do the same to remove the HD version.

 

[David23]

Not quite sure how I managed that but is there any good reason to retain the lower quality HD version?

I only own an Alto, so I unfortunately don't have the option to download both but yes, there's a very good reason to keep both. I am a huge fan of bonus features and director commentary tracks. Almost no 4K versions have bonus features or commentary, so you'll need to download the HD version if you want those.

 

[cinelife]

In addition to what Jim stated, if you browse to the Strato on your network and go to the Movies Tab, you will see white arrows next to the titles with multiple versions. You click that arrow and it will expand to show you the multiple versions and types. From there you can select the main title and delete the versions you don't want to keep. I did this to remove the DVD/BR catalog of movies I have already D2D matched and purchased. You can do the same to remove the HD version.

Yup, should have added that as well! Got interrupted (my 7yo needed help with his Lego build).

Thanks for catching that!

Jim

 

[MikeKobb]

New to Kaleidescape ownership and this group. Thank you for the add.

I purchased a new Strato 12 TB and used a borrowed Alto to catalog my existing Blu-ray discs into the Strato. When I use my desktop to look at "My Downloads" within the Kaleidescape Store, I see about 9 movies where I have both HD and HDR versions of the same movie. Not quite sure how I managed that but is there any good reason to retain the lower quality HD version? If not, how do I erase only the lower quality HD version of those duplicate movies?

Thanks so much for your assistance,

Mike

To expand just a bit on what others have already written.

When you buy a movie, the Movie Store chooses a version or versions of that movie to download based upon the player configuration of your system. It tries to download whichever versions are necessary so that every player in your system can play the movie at the best quality that that playback zone supports.

If you have a Strato connected to an HDR display, it will choose a 4K HDR version if available. If you have an Alto, it will choose an HD version. If you have both the Strato and an Alto, then it will choose both.

As Jim noted, you can change the default quality selection at purchase time in the web and OSD store interfaces. The mobile apps don't support quality selection at this time.

One other caution -- if you have linked the Alto to the Strato so that they are in the same system, then some movies may download to the Alto. When a system contains a Strato and an Alto, we will download HD and SD movies to the Alto so that the Strato's storage is saved for 4K. (Alto can't store 4K content because it lacks some of the advanced content security features of the Strato.)