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Remote Title Deletion?

jmdls

Well-known member
Authorized Kaleidescape Dealer
I've just run out of storage on my Strato :eek: and need to delete something to make room for Alien 4K HDR to watch tonight! Is this something I can do remotely? (I don't have a VLAN to my house...) Wondering if there is a way to do it through the Store or the app or if I need to be at my home to delete a title?
Thanks!
John
 

cinelife

Administrator
Staff member
Forum Administrator
Moderator
⭐️⭐️PATRON⭐️⭐️
Authorized Kaleidescape Dealer
Don't think there's a way unfortunately (unless one our more skilled members has a backdoor....)

Jim
 

J.Green

Well-known member
◥ ◣ Kaleidescape, Inc.
I've just run out of storage on my Strato :eek: and need to delete something to make room for Alien 4K HDR to watch tonight! Is this something I can do remotely? (I don't have a VLAN to my house...) Wondering if there is a way to do it through the Store or the app or if I need to be at my home to delete a title?
Thanks!
John

Currently, the only way to delete content from an Encore system is either via the OSD details sheet or the browser interface (and Premiere systems can only have content deleted via the browser interface). It is not possible to remotely delete content via the mobile app or the store.
 

jmdls

Well-known member
Authorized Kaleidescape Dealer
Thanks, John. Fortunately was able to get it deleted and with relatively fast internet connection, downloaded the movie and watched! Awesome transfer!
 

Geretin

New member
Currently, the only way to delete content from an Encore system is either via the OSD details sheet or the browser interface (and Premiere systems can only have content deleted via the browser interface). It is not possible to remotely delete content via the mobile app or the store.

How do you think will this be added with the next release?
 

Mark H

Well-known member
⭐️⭐️PATRON⭐️⭐️
Why wait especially if it is something that you can see a need for as there are simple low cost options that you can use.

1. Fixed WAN ip from your service provider and create a port forwarding rule on your router to the LAN ip address of your K server or Strato player with a hard disk in.

2. If you don't have a fixed ip from your WAN service provider then use a Dynamic DNS service for around $75 a year, configure the service name in your router and again use a simple port forward rule to your K server so you can use your browser to access your server remotely.

3. For a more flexible and most secure option then add a VPN switch for <$150 to your network and get access from anywhere including your mobile.

Port forwarding does come with a risk so use a random external port (any number between 1000 and 65535) to internal port 443 on your Kaleidescape System.

https://support.kaleidescape.com/article/How-do-I-access-the-browser-interface-remotely

Personally I use the VPN option without issue to my home network.
 

mbmapit

Well-known member
Why wait especially if it is something that you can see a need for as there are simple low cost options that you can use.

1. Fixed WAN ip from your service provider and create a port forwarding rule on your router to the LAN ip address of your K server or Strato player with a hard disk in.

2. If you don't have a fixed ip from your WAN service provider then use a Dynamic DNS service for around $75 a year, configure the service name in your router and again use a simple port forward rule to your K server so you can use your browser to access your server remotely.

3. For a more flexible and most secure option then add a VPN switch for <$150 to your network and get access from anywhere including your mobile.

Port forwarding does come with a risk so use a random external port (any number between 1000 and 65535) to internal port 443 on your Kaleidescape System.

https://support.kaleidescape.com/article/How-do-I-access-the-browser-interface-remotely

Personally I use the VPN option without issue to my home network.

Or get a Domotz box and save all that hassle ;)
 

SJHT

Well-known member
Also, if you go the port forwarding route, you can keep the port forwarding rule disabled in your router. Then when occasionally needed, you can log onto your router (assuming it allows remote access) and turn on the rule. Turn off when done. Only really practical if you just rarely need access, but maybe better than just leaving on all the time. SJ
 
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