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Premiere 1U server still giving private IP and not connecting...

I

iansilv

Well-known member
Can someone please share what network setting would cause a 1U premiere server to give out a private IP? I have it set to static and when I restart it it works for anywhere from 2 to 24 hours but eventually it stops going by the given ip address and gives out this private ip...
 
Ian , are you logging into the 1u via a browser? The 1u should be getting an IP address from the router via dhcp.
Is the 1u setup for dhcp?
 
carajo said:
Ian , are you logging into the 1u via a browser? The 1u should be getting an IP address from the router via dhcp.
Is the 1u setup for dhcp?
Click to expand...
No- it is set for a dedicated Ip address along with all the other K equipment.
 
I am not sure Im following the problem..
So you gave the K server a static ip address via the kserver browser configuration utility (by typing in the ip address of the kserver) . I am assuming this IP address is out of the DHCP server scope of your router.

So then after you set this static ip on the kserver, it will eventually remove the static ip address? but if it did that it should pick up a DHCP from your server.

My suggestion is to set it to use DHCP. Let the router assign it an IP address and then reserve the address on your router.
If this doesnt work then either you have a network issue in your home or you should have your dealer have tech support check the logs
 
carajo said:
I am not sure Im following the problem..
So you gave the K server a static ip address via the kserver browser configuration utility (by typing in the ip address of the kserver) . I am assuming this IP address is out of the DHCP server scope of your router.

So then after you set this static ip on the kserver, it will eventually remove the static ip address? but if it did that it should pick up a DHCP from your server.

My suggestion is to set it to use DHCP. Let the router assign it an IP address and then reserve the address on your router.
If this doesnt work then either you have a network issue in your home or you should have your dealer have tech support check the logs
Click to expand...
I had it set to use dhcp before. Same problem. It eventually reverts to a private ip address.
 
I agree, contact Support. I'm not sure what you mean by a "private address," I assume you mean a fixed address versus one obtained by DHCP. It shouldn't matter, but if you have numbers typed into the boxes used for manually entered addresses, I'd be curious to know if it is switching to that address (versus generating a completely different address on its own). If it is, I'm curious what would happen if those fields were blank (delete any numbers in the boxes). In any case, I'd still contact support because obviously something is wrong with the server.

Jim
 
Got it, thanks. That's a first, so would be interested to learn the cause, and if there's a fix.

Jim
 
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