I have a Strato, Alto, Disk Vault, and Co-Star. I have only watched about 12 movies over the last few months on my new system (bought alto vault used). In the past I have been able to watch content from all sources and now nothing seems to work.
I power everything up and my movie menu is there in all it's glory. Search a title, select play movie and it appears to load and then my entire screen goes red.
Then I get this message:
"unable to communicate with the paired Strato player. Check that the State is powered on and connected to the network. If this player is no longer paired with the a Strato, press the reset button on the back to take it out of pairing mode. "
Every time this happens I have to shut everything down and reboot.
I have tried a disk from the vault, and HD download and a UHD download. I get the same result every time.
This is all still new to me and I have no idea where to even start troubleshooting.
Thanks for your help.
I power everything up and my movie menu is there in all it's glory. Search a title, select play movie and it appears to load and then my entire screen goes red.
Then I get this message:
"unable to communicate with the paired Strato player. Check that the State is powered on and connected to the network. If this player is no longer paired with the a Strato, press the reset button on the back to take it out of pairing mode. "
Every time this happens I have to shut everything down and reboot.
I have tried a disk from the vault, and HD download and a UHD download. I get the same result every time.
This is all still new to me and I have no idea where to even start troubleshooting.
Thanks for your help.