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M500

SGI

Member
Hi Guys,

As part of my system I have an M500.

It has recently decided to only import discs when it wants with no rhyme or reason?

It is connected to the rest of the system plays from the server fine but will import say 1 disc in 10.

Any suggestions or try and buy a second hand one.

Thank you

Steve
 

fizzsnob

Active member
Hi Guys,

As part of my system I have an M500.

It has recently decided to only import discs when it wants with no rhyme or reason?

It is connected to the rest of the system plays from the server fine but will import say 1 disc in 10.

Any suggestions or try and buy a second hand one.

Thank you

Steve

I have the same (recent) issue with one.

I assume the drive is dying...

Mike
 

Drhemi

Well-known member
⭐️ Premium ⭐️
It does sound like the optical drive is defective. Chances are it will get worse rather than better. I have had it happen as well. There is a replacement drive kit available from K. that is very straight forward to install. Unfortunately, there is no sure-fire way to confirm the problem except to replace the drive and hope that it works.

I would contact your dealer or K. support for further assistance.

Hope this helps.

Wayne
 

MikeKobb

Kaleidescape, Inc.
◥ ◣ Kaleidescape, Inc.
I know that Rusty often suggests starting with one of the drive-cleaning discs with the little brush on it, just in case there's a dust issue on the lens. Otherwise, do please contact support.
 
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