M300
Yes I do but I think I'm going to hold off on selling them for now.
I've been a Kaleidescape dealer for over 13 years and I've owned my own A/V Company for over 22 years and quite honestly in all the company's I've done business with Kaleidescape has been the best one ever!!!!!!!
Unlike some other company's when you call tech support they would always say check your programing it can't be our equipment it's solid and the battle would go on to get it fixed.
But Kaleidescape on the other hand was a completely different animal you could ALWAYS!!! count Kaleidescape tech support AKA Rusty & Tim
to get it figured out! you were never left hanging out to dry.
If it was something they could not figure out right away they would say let me look into the logs and I'll get back to you.
And they did.
If they didn't have a solution to resolve it they would come up with a quick fix for it to get you by.
Bottom line is that they would get it fixed or replaced right away you were never left hanging out to dry.
Before I became a dealer it took me 2 years before I signed up as a dealer because I had seen so many other company's like this that had come and gone.
And the last thing I was going to do was use my clients as guinea pigs.
The simple fact is that if I sell you a dvd player an it doesn't work out no big deal I'll give you your $ 500.00 refund but if I sell you a $ 35,000.00 dvd sever system and it doesn't work your probably going to want your money back right??
But what most people don't know is as a dealer they may take the product back but all we get is a credit on account we don't get a refund but we have to give you your money back.
So that's a pretty big chance we have to take on becoming a dealer for there products.
But I can honestly say that Kaleidescape has been the best company that I have ever done business IN MY LIFETIME!!!!
There products were built so well that I still have dozens of clients that still have there 5U servers and Movie player-2000's still working fine.
This equipment is built like a brick shit house it just doesn't die.
That being said with all the other options out there which aren't many I have come to the conclusion that I am going to ride it till it dies!
I have two boys 12 & 14 and I told then what had happened on Friday and they were both devastated were first words out of there mouths were but that's not going to affect us right??
Our system will still keep working right?? and I said yes until something breaks then will have to cross that road when we come to it.
Nor realizing it but I've had my system for almost as long as I've had my kids!
my kids literally learned the words up,down,left,right & enter buy using there Kaleidescape system.
This system is a big part of our family and I can't let it go!
I just recently joined this forum about two years ago and I have to say I was kind of shocked at how well everyone was so willing to help one another out.
I haven't seen kindness like that sense 911.
I remember that very well right after it happened everyone was so nice.
You would come to a four way stop sign and everyone would wave each other thru.
Yeah but that only lasted for about a week then we all went back to our normal self's
But not here on the forum everyone here is genuinely looking out for the next guy and that's such an awesome thing!
I think what I'm trying to say is that no matter what happens over the next few months were all going to look out for each other and figure out a fix for this.
I mean come on here!!! we have way to many computer geeks on this forum not to come up with some solutions!
In closing I would like to say goodby to some of my friends I didn't get to say goodby to before they closed on Friday.
The employees at Kaleidescape were some of the finest people I have known and done business with ever.
Thank you June,Vickie,Andy,Geoff and a very big shout out to the Tech support team that has kept us all up and running sense the beginning.
Rusty,Tim & Andy Thank you Thank you & Thank you !
you guys are awesome!!
And a very very big shout out to the man who is helping us all get thru this together is Jim from cinelife !!
Don't give up yet guys will all get thru this together!
