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How to Deal with Incorrectly Identified Disc?


Well-known member
⭐️ Premium ⭐️
I have the recent collector's edition of "Dances with Wolves" from Shout Factory (826663190731) that has both Theatrical and Extended cuts of the film, each on their own disc. When importing the discs I entered the title, disc number and UPC code as per usual. Once identified and the edit flag removed from the import list I found the following: Disc 2 (extended cut) is identified correctly, but disc 1 (theatrical cut) is identified as "The Equalizer 2" with Denzel Washington! I can enter all my own data for the movie details, but essentially there seems to be an error with the Movie Guide.

Is there anything else I can do other than sending the discs into Kaleidescape?

Thanks for any suggestions.



Kaleidescape, Inc.
◥ ◣ Kaleidescape, Inc.
Hi Wayne,

You should see a data update that will correct this problem. There was a data processing error that accidentally assigned the wrong disc information to one of the discs in that set.