We have someone who purchased "Founder" on VUDU and it does not show up in Kaleidescape. This is becoming more common (Straight Outta Compton) but we have rarely never seen something purchased on the Kscpae store not show up in UV
It is run by a group of enthusiastic Kaleidescape owners and dealers purely as a service to this community.
... but we strongly encourage you to register for a full account. There is no cost to register for a full account.