• Thanks for visiting the Kaleidescape Owners' Forum

    This forum is for the community of Kaleidescape owners, and others interested in learning about the system, equipment, services, and the company itself.

    It is run by a group of enthusiastic Kaleidescape owners and dealers purely as a service to this community.

    This board is not affiliated in any way with Kaleidescape, Inc.
    For official technical support, product information, or customer service, please visit www.kaleidescape.com

  • You are currently in "Guest" mode and not logged in with a registered account.

    The forum is free to use and most of the forum can be used by guests who are not registered....

    ... but we strongly encourage you to register for a full account. There is no cost to register for a full account.

    Benefits of registering for a full account:

    • Participate in the discussions! You must have a registered account to make posts on the forums. You will be able to start your own thread on a topic or question, or you can reply to other threads/discussions.
    • Use the "Conversation" feature (known as "private messaging" on other forums) to communicate directly with any of the other users here.
    • Access the Files area. The "resources" area of the forum contains many "Favorite Scene" and Script files that can dramatically increase the enjoyment of your Kaleidescape system. Go directly to great scenes in your favorite movies, created by other owners, and add automation to playback of your system with Scripts.
    • You won't see this annoying notice at the top of every screen!😊

    It's easy and free to register for the forum. Just click the "Register" button in the upper right corner of this page, and follow the instructions there.

Founder UV- Isssue

Mr. Integration

Well-known member
⭐️⭐️PATRON⭐️⭐️
Authorized Kaleidescape Dealer
We have someone who purchased "Founder" on VUDU and it does not show up in Kaleidescape. This is becoming more common (Straight Outta Compton) but we have rarely never seen something purchased on the Kscpae store not show up in UV
 
Check to make sure the VUDU account is linked to UV. I recently noticed that my account had become unlinked, and had to re-link it. Otherwise, sometimes it just takes a while to show up.
 
Yes, this "un-linking" happens from to time, not sure why, but it's happened to me several times over the past year.


Jim
 
Thanks for the suggestion. In this case it is not appearing in the UV account which is likely a VUDU issue. Nothing like looking before whining...Doh!
 
Problem identified...this is not a UV title from VUDU. It is from Kaleidescape but not the other way around. Good think to check before you click:)
 
Sometimes new releases can take some time to get UV status on VUDU. It likely will be UV soon and should get transferred to your UV library.
 
Back
Top