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DV700 losing network

sirgadget

Well-known member
Hi.

I have a very strange issue.
About six months ago I purchased a DV700 from anothrr forum member, but only just set it up and powered on about week ago.
Last night was the first time I started inserting discs. It's a little picky with discs, so figure it needs a cleaning at some point. It will reject discs that my other DV700 reads just fine.

Everything looked okay and chugged along over night. This morning it got stuck on "Carousel busy." So I unplugged it and replugged it, did it again. Looking at the web panel it lists the vault but all options and info are gone and replaced with "communication error."
At first I thought it was an IP clash, but even after reserving a DHCP lease the problem persists.
If I unplug it and replug it, it shows up in the web panel again, and continues to do so during initializing and when it displays "35 discs waiting to be imported."
But as soon as the carousel starts a second time to start importing, it again gets stuck on "Carousel busy" and then it disappears from the web panel and just goes to "communication error."

What does it sound like, do I have a faulty unit?
Anyone ever had something similar happen? Anyone from Kscape willing to chip in?

It's a pretty useless error message, and no way I can see of gaining a log statement or anything.

Hope you guys can help.


Best regards,
Mike Petersen.
 
Last edited:

sirgadget

Well-known member
I should add that I have tried switching cable and switch ports, doesn't make a difference.

My network consists of a Netgate SG-3100 (pfSense) a Cisco Catalyst 3750X 48 port PoE+ switch, Unifi Cloud Key Gen2, Unifi Flex HD and Unifi Beacon HD.
 

Kevin D

Well-known member
⭐️⭐️ Patron ⭐️⭐️
I've had a bad disc cause a lock up like that. I believe i was able to hit cancel right as it booted, before it would try and import and eject discs not imported. Wound up loading that one disc via an M500...
 

sirgadget

Well-known member
I've had a bad disc cause a lock up like that. I believe i was able to hit cancel right as it booted, before it would try and import and eject discs not imported. Wound up loading that one disc via an M500...

Thanks for the input, I'll try that :)
 
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